What are the responsibilities and job description for the Salon Receptionist position at Bartucci Beauty?
Ciao! Welcome to Bartucci Beauty, a luxury hair salon located in the vibrant Fulton Market District of Chicago. We are a community of creative minds with a passion for beauty, fashion and art, looking to add a dynamic salon receptionist to our team.
Our salon transcends the traditional model, creating a lifestyle-oriented customer experience. Every guest that visits our intimate space will feel as though they have entered into a chic urban oasis. We are driven to inspire and excite every guest with the best hair services, exceptional customer service, and a curated retail selection.
We are in a fast-paced environment and need a team-player who is eager to learn and grow with the company. The primary focus of this position is the client experience and ensuring the highest level of customer service. Experience in a salon or retail environment is required.
The job responsibilities will include [but are not limited to]:
- Act as the first point of contact by greeting, checking-in and hosting guests as they arrive
- Proficient in phone etiquette and fielding questions; booking appointments utilizing the salon software; maintain up-to-date information in client files
- Excellent communication and customer service skills; professional and courteous demeanor
- Strong Clerical Skills and attention to detail; ability to multitask and manage time effectively
Qualifications
- Strong interpersonal skills, ability to communicate in a professional and courteous manner with customers, coworkers and management
- Exceptional time management skills, exhibiting sound judgment and the ability to prioritize
- Technologically savvy; experience with POS systems, Microsoft Office, Gmail
Experience
- Customer Service (Required)
- Retail Sales (Strongly preferred)
- Salon Environment (Strongly preferred)
Dress Code: Because of your high visibility and interaction with every client, you are expected to dress appropriately in polished, fashionable attire
Job Type: Part-time, approx. 24 hours per week.
Hours: We are open Tuesday through Saturday, evening and weekend availability required