Customer Service/Office Manager (PPG#336147)

Our client, a growing manufacturing company located in the Aurora, IL area, is looking to hire a Customer Service/Office Manager to join their team. The ideal candidate will be a problem-solver who has excellent communication skills and impeccable attention to detail who is willing to roll up their sleeves and wear many hats.This is a highly hands-on role within a small, lean team, where many processes are still manual and evolving. The right candidate must be comfortable balancing customer service execution, inside sales support, and core administrative responsibilities, while helping bring structure and consistency to daily operations.Salary range: 75-85K (Depending on experience)Hours: Monday-Friday 8:00am-5:00pm ONSITE**PLEASE NOTE-THIS POSITON REQUIRES YOU TO WORK ONSITE, THIS IS NOT A HYBRID/REMOTE OPPORTUNITY.**Customer Service/Office Manager Job Duties:Serve as the primary point of contact for customer and partner inquiriesProcess customer orders from intake through fulfillmentPerform accurate manual order entry, order confirmations, and invoicingCommunicate order status, lead times, and shipment updatesSupport resolution of order issues, discrepancies, or documentation challengesSupport sales leadership with inside sales activitiesPrepare and follow up on quotes, pricing requests, and sales documentationProactively follow up on open quotes, leads, and customer inquiriesSupport customer onboarding, pricing setup, and basic account maintenanceCoordinate with internal teams and international counterparts on production, shipping, and documentationSupport inbound shipments and assist with resolving delays or paperwork issuesEnsure accuracy of supporting documents, parts lists, and order detailsAct as a central communication point between sales, operations, and logisticsManage day-to-day administrative functions for a small on-site officeMaintain organized records for orders, invoices, pricing, and customer communicationsSupport light Accounts Receivable activities (invoice tracking, collections follow-up)Support light Accounts Payable activities (invoice matching, expense documentation)Assist with internal reporting and administrative coordinationCheck out our Google ReviewsVisit us on LinkedIn and Facebook company pagesIf not the right job for you, tell a friend!#ZR#IND1Required Skills:2-5 years of experience as an Office Manager in a manufacturing environment required.Proficiency in MS Office programs (Excel, Word, Outlook) required.Prior experience with inside sales responsibilities.Thrives in a small-team, hands on environment.Some A/P & A/R experience (invoicing, collections, etc.)Proactive problem solver willing to search for the best solution.Strong attention to detail.Excellent written and verbal communication skillsComfortable with wearing many hats-helping with customer service, inside sales, and administrative tasks.Benefits include:Health insurance (Company pays 100% of cost)401K with company matchPaid HolidaysPTOOpportunity for growthPerformance-based incentivesApply NOW by Clicking on "Apply Now"Or Send your resume to Apply@BartonPPG.comOr Apply online at www.Bartonstaffing.comCompany DescriptionYou can be good at a lot of things. We prefer to be great at one thing. For us, that is staffing and recruiting.As a prospective Barton Staffing Solutions employee, we provide employment opportunities at Greater Chicago-land’s leading companies, good pay, and the opportunity to expand your knowledge and skills while keeping your career moving forward.Excellence is our minimum standard. If this sounds like the way you work and you are ready to learn more about how we can help your career, contact us today.

Salary : $4,000 - $6,000