What are the responsibilities and job description for the Desktop Support Technician position at Barrister Global Services Network, Inc.?
Position: Desktop Technician
Scheduled: starts with 5 days , full day , with possibility of extentions
Working hours: 8am-5pm
Position Responsibilities and Functions:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1,
Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized
desktop application.
f) Should have basic knowledge of Mac operating systems, to support Apple pc
users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops,
printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other
authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network
connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers,
Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment
requiring flexibility and teamwork. Performs other duties as assigned.
provider supporting enterprise clients across field services, infrastructure, technical
operations, and advanced technology solutions. We work with major global
organizations delivering critical support services across multiple industries.
We are currently seeking a Bilingual Security Operations Analyst (SOC) to support a
high-priority cybersecurity engagement for a major international industrial client.
This is an excellent opportunity for a cybersecurity professional with hands-on SOC
experience, strong incident response capabilities, and professional fluency in both
Spanish and English.
Salary : $30 - $33