What are the responsibilities and job description for the Manager, Tax Compliance position at Barona Resort & Casino?
OBJECTIVE:
Under general direction of the Director of Finance, this position oversees compliance with state and federal regulations as well as internal policies and procedures for Title 31 and taxable winnings. This position interacts with casino departments internally, and vendors, auditors, customers and Gaming Commission members externally.
TYPICAL WORKING CONDITIONS: Works in a non-smoking environment
ESSENTIAL FUNCTIONS:
Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.
Develops internal and external customer relations by listening and responding to customer requests, inquiries, and disputes in a positive manner; maintains knowledge of current promotions, events, and other pertinent information regarding the property.
Delivers our implied promises and service guarantees each and every time by developing and maintaining action plans and measurement tools; focuses staff on achievement and provides positive and constructive feedback.
Approves and files CTR forms and suspicious activity reports; annually prepares and files the 945 and 1042 tax returns; works with IRS to resolve tax issues and respond to. returned CTR’s. Conducts Title 31 training and updates training material for Table Games and Slot department: Works with Special Events, Slots, Table Games and Cash Service departments on tax issues. Maintains guest information in Everi Compliance.
Develops and maintains an effective department through selection, development, motivation and evaluation of staff; ensures staff is provided with the information, tools and resources, training, and incentives to be successful; challenge, coach, counsel, discipline, recognize, and reward staff. Promote team-building, provide daily guidance and prioritization of tasks and projects, and communicate clear expectations.
Communicates effectively by using open and clear lines of communication with staff, guests, vendors and owners.
Reviews and analyzes department operations; recommends and initiates process improvements; performs troubleshooting and problem resolution activities; ensures current processes and procedures are effective, relevant, and efficient.
Reviews, revises, develops and implements departmental policies and procedures. Ensures P&P’s reflect current processes and procedures and that the department complies with regulatory and statutory requirements as well as safeguarding company assets.
Manages departmental human resource documentation to include recruiting, hiring, coaching and counseling, terminations, reviews, and time and attendance; ensures job descriptions, expectations and field of play are current, accurate and available to staff.
Ensures a professional demeanor, attitude and appearance, leads by example, supports staff through effective leadership, and supports company objectives, policies, and procedures.
NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.
MINIMUM QUALIFICATIONS:
Minimum four years job-related experience including at least two years in management or significant decision-making level positions in a Casino or Compliance environment (preferably both), required.
Ability to read, interpret and apply tax codes in a changing business environment mandatory Organizational, math, analytical and problem solving, and oral and written communication skills are essential.
Must possess advanced computer skills and be readily capable of learning the systems in the department which include: Office, Everi Compliance, ACSC, Kronos/UKG, R-file, and BSA. Ability to work in fast paced, changing environment is essential.
REQUIRED EDUCATION
Minimum of a high school diploma required; College degree is preferred
REQUIRED EXPERIENCE:
A minimum four years in a supervisory or significant decision-making level position (preferably in a casino or compliance environment), required
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Please refer to the Essential Elements – Job Functions Assessment for position