Client Advisor

Job Description

Bario Neal is a fast-growing company that is redefining jewelry as well as ethical and sustainable business practices. We are currently looking for an entrepreneurial, creative, enthusiastic, reliable and positive Sales Coordinator at our Brooklyn location.

Ideal qualities include:

• 2 sales experience in jewelry or gemology 
• A passion for ethical, sustainable, and responsible design
• Background in design, craft, art, or fashion
• Solid understanding of the jewelry making process and techniques
• Experience with sales and/or production software preferred
• Strong communication, writing and email skills, highly organized, and detail oriented
• Trustworthy, considerate, and enthusiastic personality
• Flexible availability including evenings and weekends
• Ability to work independently and as a team
• Ability to communicate clearly and in a timely manner with Sales team, Production team and clients
• Experience illustrating in Procreate is a plus
• CAD skills and experience specific to jewelry is a plus (Rhinoceros 5.0, Rhinogold, Solid Works or Matrix)
• GIA certification is a plus
• Laser welding permanent jewelry experience is a plus
• Available to travel to our Philadelphia flagship for occasional training and team meetings

Key Responsibilities

• Guide clients one on one through our jewelry collections and custom process during in-store and virtual appointments
• Build clientele and provide excellent service to our committed customers
• Develop a deep knowledge of the Bario Neal collections and ethical practices
• Handle remote client sales via email, phone, and video communication
• Greet customers and answer phones
• Assist with Permanent Jewelry appointments which includes; jewelry fitting, laser welding and customer experience 
• Maintain the retail showroom space 
• Work closely with our Sales, Design & Production, and Marketing teams

About Our Team

• We are deeply committed to environmental responsibility, ethical sourcing, and marriage equality. We are artists, designers, craftspeople, and activists.
• Our workplace environment is one of respect, joy, and encouragement. We are very team-oriented and collaborative, and strive to experiment and pioneer in every aspect of our work.
• We enjoy a dynamic workspace, where we both create the physical jewelry and develop the business that supports it.

Compensation:

In addition to a competitive base salary ranging from $25-28 an hour, we offer: 

• Incentive Bonuses
• 401(k) 
• Health Insurance
• Competitive PTO

Please send your resume, a brief description about yourself and why you think you'd be great for the position along with three references to kelsey.burns@bario-neal.com.