What are the responsibilities and job description for the Group Rooms Coordinator position at BARDO Hotels?
About LEFT LANE Hospitality Group, LLC
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
About The Role
Our team at Hotel Bardo Savannah is looking for an experienced Group Rooms Coordinator with exceptional attention to detail to join our Sales & Revenue departments. The Group Rooms Coordinator will work with our luxury urban resort’s in-house groups, including conferences, retreats, social events, lodging and other groups as needed to support the sales managers as well as property operations and events teams.
What You'll Do
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
About The Role
Our team at Hotel Bardo Savannah is looking for an experienced Group Rooms Coordinator with exceptional attention to detail to join our Sales & Revenue departments. The Group Rooms Coordinator will work with our luxury urban resort’s in-house groups, including conferences, retreats, social events, lodging and other groups as needed to support the sales managers as well as property operations and events teams.
What You'll Do
- Communicate with leadership and reservations in identifying VIP reservations and group welcome amenities
- Coordinate the group rooming list, and make necessary reservations
- Compile, distribute, and update group resumes
- Attend weekly property operations, group resume & BEO meetings
- Attend pre-conference meetings with client(s) and management team members
- Assist with greeting clients upon arrival
- Produce accurate and timely reports
- Create and set up appropriate event/group signage every week
- Passionate about hospitality sales and a minimum of 2 years of similar work experience, preferably in a luxury environment
- Experience with Microsoft Office products including Word, Excel, and Outlook is preferred
- Previous experience providing service to others and providing administrative support in a team-oriented environment
- Excels at verbal and written communication
- Flexible and driven to get the job done