What are the responsibilities and job description for the Host position at Barcadia Bar & Grill?
Welcome and warmly greet guests on arrival. Answer telephone, take
reservations and manage the efficient and timely seating of our guests to a table
that best serves their wishes.
Duties & Responsibilities:
Warmly and graciously greets all guests upon arrival.
When possible, open the front door for guests entering or leaving the
restaurant.
When immediate seating is limited, records guest names and number of
people in party.
Call out name and number of party when tables become available.
Provide guests with estimated waiting time, always maintaining a
professional, courteous attitude when confronted with hostile, impatient or
irate guests.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in
service stations.
Upon seating, offer guests a menu and inform them of their server’s
name. Inspect table for proper presentation and completeness.
Relay messages to servers and bus-persons as needed.
Maintain supplies of mints and toothpicks at the host stand.
Clean menus of food and stains.
Perform other duties as assigned by the manager on duty.
Thanks guests as they leave and invite them to return. Relay guest
comments or suggestions to the manager on duty.
Explain the restaurant concept to guests.
QUALIFICATIONS:
• No previous bar and/or restaurant experience preferred
• High endurance level required
PHYSICAL REQUIREMENTS:
• Lift up to fifty (15) pounds, unassisted
• Stand for long periods.
• Bending, stretching, kneeling throughout shift.