Account Manager

Company Description:

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview:

The Barbour Account Manager – Will be responsible for leading a territory of specialty store accounts and hitting sales and profitability goals. This will be achieved by working with the accounts in developing the business potential of the territory and driving the Barbour brand awareness in the field. The Account Manager will be critical in optimizing Barbour points of distribution while also providing best in class account support. This role will also be influential in facilitating communication and the execution of strategic sales opportunities to maximize growth and KPI’s.

Essential Duties and Responsibilities:

• Reports to and works closely with the Regional Sales Manager (RSM) in achieving top line growth and financial targets through Barbour sales teams and brand strategies.
• Responsible for managing and achieving Key Sales Measures & Objectives: Sales bookings, profitability, T&E, returns, cancellations, reorders, prospecting, etc.
• Set territory seasonal sales targets with RSM to drive business growth YoY.
• Prepares for consistent communication with the RSM on periodic calls and other strategy meetings in order to develop & align on Barbour brand priorities, field strategy, commercial/sales & profitability tactics.
• Acts as Brand Ambassador in providing feedback to the brand team from the covered region on product assortment needs, effective brand strategies, essential marketing materials & commercial programs.
• Collaborates with corporate counterparts (i.e. other brand divisions, Marketing, Planning, etc) in delivering broader synergy programs through the Barbour “Joined Up” philosophy.
• Partners with the RSM on brand priorities that will help close the gaps/maximize opportunities to align the commercial calendar and drive territory sales goals.
• Provides RSM details as requested with verbal/written recaps of regional sales, account development, product performance, prospecting & territory successes, and opportunities.
• Supports in executing training on the brand to customers through regional & local events
• Owns maximizing broader Barbour portfolio of categories in territory, i.e. Men’s, Ladies, Kids, Accessories, Footwear.
• Provides support and attends local trade and industry events as required.
• Tenaciously promotes and defends the brand.
• Significant US and international travel required within assigned region up to 25-50% of time (can be inclusive of overnights).

Skills and Experience:

• University degree in Business or similar a preference.
• Wholesale sales experience in a multi-store setting. Specific to apparel industry a plus.
• Preference to those with Independent Account, Specialty Store and B2B experience.
• Strong Retail Math skills.
• History of demonstrating leadership and follow through.
• Excellent organizational and communication skills.
• Able to work in a fast-paced environment and deliver on goals and assignments.
• Ability to quickly generate and initiate creative solutions to problems as they arise.
• Strong interpersonal skills and high emotional intelligence aptitude.
• Confident & comfortable conveying strategies to large groups of people.
• Able to stay focused on key strategic goals.
• Strong PC skills, including Excel, Word, PowerPoint, NuOrder

Benefits:

• Competitive salary package
• Fully covered benefits including medical, dental, life and disability. Optional vision and voluntary life insurances.
• A generous employee discount and seasonal clothing allowance
• Paid holidays, vacation, sick days and floating holidays
• Hybrid work environment