Crisis Advocate

The mission of Baraga County Shelter Home is to promote healing, hope and empowerment for survivors of domestic violence while advocating for change in our community.

BASIC FUNCTION AND RESPONSIBILITY:

Assist in carrying out the mission and goals of the Baraga County Shelter Home by providing high-quality survivor-centered and trauma-informed support, information, and referrals to survivors of domestic violence through emergency shelter and crisis intervention coverage at the Baraga County Shelter Home, Inc.

HOURS:

Evenings, weekends and over nights

MINIMUM QUALIFICATIONS:

• Must possess High School Diploma or G.E.D.
• Must possess a valid driver's license and pass DHHS Central Registry, Sex Offender Registry, and Criminal Background Check.
• Must complete 40 hours of paid training prior to being added to the regular schedule, as well as out-of-town approved 40-hour New Service Provider Training within 6 months of hire.
• Adaptable and flexible. Available to work evenings, overnights, weekends, and holidays.

PREFERRED QUALIFICATIONS:

• Knowledge and/or training in Domestic Violence and Sexual Violence dynamics or trauma-informed practices.
• Experience working with at-risk populations.

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES):

• Ability to understand and maintain strict confidentiality.
• Concern and interest in working with survivors of domestic violence, including ability to provide empathic and appropriate response.
• Ability to work effectively with people from diverse backgrounds within an empowerment-based, survivor-centered, inclusive model.
• Must be able to communicate and document effectively.
• Must have the ability to understand directives and to take constructive criticism.
• Ability to provide services in keeping with the BCSH's mission and philosophy.
• Strong listening and problem-solving skills, and ability to manage stressful situations.

DUTIES AND RESPONSIBILITIES:

• Answer crisis calls compassionately and professionally and provide crisis intervention and referrals as necessary.
• Provide callers and shelter participants with emotional support, safety planning, advocacy, and resource referrals as appropriate.
• Provide a safe source of support and empowerment to victims/survivors and their children utilizing survivor-centered and trauma-informed skills, including empathic listening, non-judgmental response, and de-escalation.
• Conduct intake and exit procedures with shelter participation as appropriate on your shift.
• Maintain safety and security standards of BCSH facility and population.
• Assist in meeting the needs of shelter participants, including orienting participants to and maintaining respectful and supportive communal living.
• Maintain accurate and clear documentation of participant interactions in the BCSH database and report services provided as required.
• Attend staff meetings, occasional retreats, and in-service workshops as deemed necessary by the Executive Director.
• Complete daily activity log.
• Maintain professional and appropriate public behavior as a representative of BCSH and serve as a visible spokesperson and advocate for BCSH’s mission and programs in the community.
• Maintain strict confidentiality.
• Immediately report emergency/extraordinary situations to the Executive Director. Perform all other duties as assigned.

This position announcement summary is intended to indicate the kinds of tasks that this position will require and shall not be construed as declaring what the only duties and responsibilities will be. It is not intended to limit or modify the supervisor's right to assign, direct, and control the work of this position, nor to exclude other similar duties not mentioned. Using a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind as assigned.

Baraga County Shelter Home is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Baraga County Shelter Home will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the capacity imposes an undue hardship on the operation of our business

Pay: $15.25 - $18.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• Flexible schedule
• Paid time off
• Parental leave

Work Location: In person

Salary : $15 - $18