What are the responsibilities and job description for the Bike Rental Manager position at Bar Harbor Bicycle Shop?
Company Description
Bar Harbor Bicycle Shop, located at 141 Cottage St, Bar Harbor, ME, specializes in bicycle sales, repairs, and rentals. Known for its dedication to high-quality service and products, it caters to both locals and tourists. The shop provides customers with a range of bicycles and accessories to ensure a positive riding experience. Bar Harbor Bicycle Shop prides itself on being a hub for bike enthusiasts and fostering a love for cycling in the community.
Role Description
Bar Harbor Bicycle Shop is seeking a full-time seasonal Bike Rental Manager for its on-site location in Bar Harbor, ME. The Bike Rental Manager will oversee the day-to-day operations of the rental department, including managing bike inventory, processing rentals, coordinating bike maintenance, and ensuring high levels of customer satisfaction. The role also involves handling lease administration, training staff on rental procedures, and addressing customer inquiries or concerns promptly and professionally.
Qualifications
- Experience in Rental Management and Lease Administration
- Strong Customer Service, Customer Satisfaction, and Interpersonal Skills
- Ability to manage inventory and coordinate maintenance processes effectively
- Excellent organizational and communication skills
- Capability to work on-site in Bar Harbor, ME with seasonal housing available
- Previous experience in the bicycle industry or a similar field is a plus
- Problem-solving and leadership skills to manage a team efficiently