Office Supervisor- GI Specialists

Overview

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Job Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.
  
  

Specifications

Experience

Description

Minimum Required: 5 years clerical experience in medical office

Preferred/Desired:

Education

Description

Minimum Required: High School diploma or equivalent

Preferred/Desired:

Training

Description

Minimum Required: Familiarity with medical coding and medical office operations

Preferred/Desired

Special Skills

Description

Minimum Required:

Preferred/Desired:

Licensure

Minimum Required:

Preferred/Desired: Eligibility to sit for AAPC/CPC examination