What are the responsibilities and job description for the Patient Access Representative II, PAS Financial Clearance, Baptist Southbank position at Baptist Health?
Job Summary
*Up to $1,000 Sign-On Bonus
Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services Financial Clearance team at our Southbank Plaza location here in the Jacksonville, FL.
Shift Details: Monday through Friday 9:00am-5:30pm.
The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast-paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations.
As a Patient Access Rep II, you will be responsible for:
- Registering patients accurately and efficiently.
- Utilizing of multiple systems and interfaces.
- Cross-Training in order to work in multiple patient access areas.
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO.
- Maintaining a professional relationship with all clinical and non-clinical team members.
- Being able to articulate compliance documentation and ensure completion of required patient consent forms.
- Maintaining patient privacy in accordance with HIPAA guidelines.
- On Call Team during week-long rotations.
- Flexibility to work on a rotating schedule.
- Selecting a region containing 4 Baptist Facilities and traveling to assignments within.
- Coaching team members and providing quality feedback to increase compliance and accuracy.
Education & Credential Requirements:
- High school diploma (or higher) Required
This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now!
Education Required
High School
Experience
- Insurance Experience
- Healthcare Experience
- Customer Service Experience
License and Certification
- Driver's License - DMV
Location
Downtown - Southbank Building 1
1650 Prudential Dr
Jacksonville, , 32207
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.