Information Technology, Director of Revenue Cycle Applications

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights

Summary: The Director, Revenue Cycle Applications shall be responsible to lead strategy, implementation, and optimization of systems that support patient access, billing, coding, and claims across the health system. This individual will partner with operational, IT, and financial leaders to align technology with revenue cycle goals, ensure compliance, and drive efficiency. The Director will also manage vendor relationships and oversee system performance to support accurate and timely reimbursement. They play a key role to identify and implement technology-driven improvements to maximize revenue integrity and operational effectiveness.

Education/Experience

High School diploma or equivalent required. Bachelor’s degree in Technology or related field preferred. Minimum 8 years’ experience in clinical applications support, including at least 5 years in a leadership role overseeing service delivery and support functions within a healthcare or similar complex environment.

Licensure/Certification

One or more current, industry standard role-specific certifications (Cerner, Epic, etc.) preferred.

Knowledge/Skills/Abilities

• In-depth knowledge of the full healthcare revenue cycle, including patient access, charge capture, coding, billing, claims management, denial management, and collections.
• Expertise in revenue cycle management (RCM) systems and modules.
• Understanding of healthcare finance, reimbursement models (e.g., fee-for-service, value-based care), and payer contract management.
• Familiarity with regulatory and compliance standards (e.g., CMS guidelines, HIPAA, ICD-10, CPT, ANSI X12).
• Strong leadership and team-building skills to manage application teams, analysts, and vendor partners.
• Ability to communicate effectively with the Business Office, operations, IT teams, and executive stakeholders.
• Strategic planning and prioritization skills to align system capabilities with revenue cycle goals.
• Ability to translate operational and financial requirements into technical solutions.
• Ability to lead cross-functional initiatives that improve revenue integrity and reimbursement.
• Understanding of IT change control, system testing, and implementation of best practices.
• Experience overseeing IT project activities, including planning, execution, and monitoring.
• Excellent leadership and team-building skills, with the ability to motivate and manage a diverse team of IT professionals.
• Ability to attract, develop and retain talent and build high performing teams.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across various departments.
• Exceptional ability to lead change using positive and collaborative methods.
• Strong problem-solving and decision-making abilities, with a focus on driving innovation and continuous improvement across IT.
• Highly self-motivated with the ability to complete tasks from start to finish without constant, direct supervision.
• Effective time management skills to meet the multitude of project, task and departmental/organizational needs and commitments.
• Ability to balance priorities and demands in a fast-paced and stressful work environment, individually and for assigned teams.
• Ability to read and interpret an extensive variety of documents such as contracts, agreements, manuals, policies, procedures, and regulations.
• Ability to accurately manage capital and operating budgets.
• Ability to delegate effectively and ensure accountability.
  
  

Primary Location:

Baptist Health Resource Center

Job

Information Technology, Director of Revenue Cycle Applications

Director, Revenue Cycle Applications

Job Type

Regular-Full time

Shift

First Shift (United States of America)