Surgery Scheduler

Job description

SPECIFIC DUTIES:

• Schedule surgical procedures for all physicians.
• Conduct a private interview with the patient and family to schedule surgery and schedule any necessary pre-operative and post-operative visits.
• Return calls within 24 hours from patients regarding surgical scheduling.
• Ensure that all pertinent surgical information is sent to the Accounts Receivable department no later than one week before scheduled surgery.
• Review all surgical patient charts for accuracy.
• Collect and forward surgery paper work to facilities when required including compounding information, surgical flow, and premium lens requests.
• Confirm with technicians when charts are due for next surgery day (only when surgeon will be out of the office prior to the usual date due).
• Communicate any special circumstances regarding patients to the surgery center and surgeon.
• Monitor surgical schedules to ensure that the surgeons’ criteria are met.
• Confirm surgery cases were completed according to schedule.
• Understands the basics of the surgical procedures performed by physicians with Baptist Eye Surgeons
• Works with the Billing Manager to ensure that all premium lens expenses are collected before surgery.
• Leave all workstations and areas in proper order.
• Maintains professional demeanor with patients, caregivers, physicians and co-workers.
• Attend meetings as scheduled.
• Occasionally travel to other BES offices as needed.
• Performs other duties as assigned.

POSITION REQUIREMENTS:

Two or more years of progressively responsible experience in a medical practice is desirable.

Ability to communicate courteously and effectively with patients and family members.

Working knowledge of MS Word, Outlook and Excel.

Demonstrated knowledge of surgical scheduling and medical terminology.

Reports directly to the Practice Administrator.

Salary commensurate with experience.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Ability to Commute:

• Knoxville, TN 37922 (Required)

Ability to Relocate:

• Knoxville, TN 37922: Relocate before starting work (Required)

Work Location: In person