Director of Revenue Cycle Management

Banyan Treatment Centers is seeking a strategic and hands-on Director of Revenue Cycle Management to lead and advance our end-to-end revenue cycle operations.

This critical leadership role will guide a multi-functional on and offshore team across benefit verification, utilization review, coding, billing, collections, medical records, and payment posting to ensure efficient, compliant, and high-performing processes that support our mission of delivering quality behavioral and mental healthcare.

Position Details

• Location: Flexible- strong preference for on-site presence in Pompano Beach, FL
• Reports to: VP of Revenue Cycle Management
• Schedule: Full-time, Monday–Friday

Key Responsibilities

• Provide strong leadership and direction to the revenue cycle team, fostering a culture of accountability, collaboration, and continuous improvement.
• Analyze current revenue cycle processes and identify opportunities for optimization, streamlining workflows to improve efficiency and effectiveness.
• Monitor key performance indicators (KPIs) and metrics to assess revenue cycle performance, identifying areas for improvement and implementing strategies to achieve targets.
• Develop and mentor revenue cycle staff, providing training, guidance, and support to enhance their skills and competencies.
• Ensure compliance with regulatory requirements, payer policies, and industry standards, implementing policies and procedures to mitigate compliance risks.
• Leverage technology solutions to enhance revenue cycle operations, including revenue cycle management software, electronic health records (EHR), and billing systems.
• Collaborate with cross-functional teams to identify opportunities for revenue enhancement, implementing strategies to maximize revenue capture and minimize revenue leakage.
• Collaborate with internal stakeholders, including finance, billing, coding, and clinical departments, to optimize revenue cycle processes and achieve organizational goals.
• Implement quality assurance measures to ensure accuracy and integrity of revenue cycle data, conducting audits and assessments as needed.
• Generate and analyze reports on revenue cycle performance, presenting findings to senior management and stakeholders to inform decision-making.

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field — OR equivalent work experience in revenue cycle leadership.
• Minimum 8 years of experience in revenue cycle management, preferably in behavioral or mental health settings.
• Minimum 1 year of experience in revenue cycle management, in behavioral or mental health settings.
• Experience managing multi-site or multi-entity operations, including Medicaid, in-network, out-of-network, and private pay billing.
• Hands-on experience with EMR/billing software (e.g., CMD, Kipu, Salesforce, Power BI).
• Demonstrated expertise in RCM functions: VOB, UR, Coding, Billing, Collections, and Payment Posting.
• Knowledge of regulatory requirements (HIPAA, Joint Commission, state and federal payer regulations).
• Strong communication, leadership, and team-building skills.

Preferred Qualifications

• Experience managing RCM for facilities with 1,000 beds or equivalent patient volume.
• Proven ability to design and implement RCM technology solutions and process improvements.
• Familiarity with additional tools such as Ritten and Inbox Health.
• High emotional intelligence with a collaborative leadership style.
• Analytical mindset with a proven ability to drive operational change through data.

Apply Today

Bring your expertise in behavioral health revenue cycle management to a nationally recognized, mission-driven organization. If you're passionate about operational excellence and making a meaningful impact through financial leadership, we invite you to apply today.

EOE