Automation and Workflow Solutions Specialist II

Primary City/State: Arizona, Arizona Department Name: IT Customer Services-Ref Lab Work Shift: Day Job Category: Information Technology Join one of Arizona's leading diagnostic labs at Sonora Quest, where your work directly supports life-saving medical testing and patient care. Whether you're beginning your lab career or bringing experience to the table, this role offers hands-on impact and career growth in a high-demand healthcare setting. Come do great work on behalf of better health! POSITION SUMMARY Plans, organizes, and leads teams on various project assignments. Interfaces with other Developers, Functional Analysts, Project Analysts, customers, agencies, and vendors in defining, analyzing, developing, and implementing new or modified systems and programs. Designs, codes, tests, documents, and implements application programs on the Salesforce.com Platform. Consults with and trains internal customers in areas of expertise. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. KNOWLEDGE, SKILLS AND ABILITIES Hands-on administration experience with automation or workflow/content management applications. Experience in workflow design, build and maintenance. Strong troubleshooting, configuration, and problem-solving skills with the ability to collaborate effectively with IT teams and business stakeholders. Ability to manage multiple projects and adapt to changing priorities. MINIMUM QUALIFICATIONS Bachelor’s degree or equivalent related experience. Two (2) years of experience with workflow automation, RPA, or content management platforms. May require travel and flexible hours due to emergency event(s) and release windows with minimal notice. Must be flexible and available based on requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM. PREFERRED QUALIFICATIONS Proven platform ownership experience (permissions, security, upgrades, integrations, governance). Lean and agile certifications. Familiarity with enterprise governance practices, compliance, and change control. Experience with multiple automation tools (Automation Anywhere, UiPath, Power Automate). Knowledge of API integrations, scripting, or connectors for automation. Strong documentation skills (process maps, technical runbooks, governance guidelines). Continuous learner with interest in emerging automation and workflow technologies. Automation Anywhere, Blue Prism or UiPath, certification(s) or experience preferred. Knowledge Lake and/or SharePoint Online, MS Power Platforms including MS Power Automate knowledge and experience preferred. Demonstrative understanding of applying AI capabilities to automated workflows. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy