What are the responsibilities and job description for the Chief Human Resources Officer position at Bankers Trust Company?
There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.
Job Summary:
The Chief Human Resources Officer (CHRO) serves as a strategic leader responsible for designing and executing a comprehensive human capital strategy aligned with the bank’s mission, regulatory environment, and long-term growth objectives. As a member of the Management Committee, the CHRO provides leadership across all HR functions, including HR legal & compliance, compensation, benefits, employee relations, employee experience, training and development, and talent acquisition. This role ensures the organization maintains a high-performing, compliant, and engaged workforce in a highly regulated banking environment.
Primary Functions and/or Responsibilities:
- Strategic Leadership
- Serves as a trusted advisor to the CEO and Executive leadership team on all human capital matters
- Develops and executes HR strategies that support business growth, culture, and operational excellence
- Contributes to enterprise-wide decision-making as an active member of the Management Committee
- Leads organizational design, succession planning, and workforce planning initiatives
- HR Legal & Compliance
- Ensures full compliance with federal, state, and local employment laws and banking regulations
- Oversees HR policies, audits, risk mitigation strategies, and internal controls
- Partners closely with legal and compliance teams to manage employee relations and regulatory requirements
- Compensation, Benefits & Payroll
- Oversees compensation and benefits programs to ensure market competitiveness and alignment with business objectives
- Evaluates and enhances total rewards strategies to drive retention and performance
- Talent Acquisition & Workforce Planning
- Oversees recruitment strategies to attract top talent across all levels of the organization
- Builds strong employer branding and talent pipelines
- Training & Development
- Oversees leadership development, training, and performance management programs
- Fosters a culture of continuous learning and professional development.
- Supports succession planning, career pathing, employee engagement, and retention initiative
- Employee Engagement & Culture
- Promotes a strong organizational culture rooted in integrity, accountability, and service excellence
- Leads employee experience initiatives, engagement surveys, and action planning
Education and/or Experience:
- Bachelor’s Degree in Human Resources/Management, Business Administration, or a related field is preferred
- Master's Degree or advanced degree preferred (MBA, MHRM, JD, or related discipline)
- At least ten years of progressive human resources experience, including senior leadership roles, required
- Demonstrated experience in the banking or highly regulated financial services industry strongly preferred
- Proven success leading multiple HR disciplines, including compliance, compensation, benefits, talent acquisition, and learning & development
- Senior Professional in Human Resources (SPHR) and/or SHRM Senior Certified Professional (SHRM-SCP) certification preferred
Specific Skills, Knowledge & Abilities:
- Deep knowledge of the principles and practices of human resources management required, including employment law, regulatory compliance, and HR best practices
- Strong leadership presence with the ability to influence and partner at the Board and C-suite level
- Strategic thinker with strong operational execution capabilities
- Exceptional leadership, communication, and interpersonal skills
- High level of integrity and ability to manage sensitive and confidential information
- Data-driven decision-making and experience leveraging HR analytics
Benefits
- Group Health, Dental, and Vision Insurance
- Generous Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) plan with lucrative company match
- Tuition assistance
- Company Paid Life Insurance
- Paid Parental Leave
- Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
- Team Member Banking - a suite of products and services with special benefits for employees
Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).
EQUAL OPPORTUNITY EMPLOYER
“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”