Loan Servicing Processor II

Major Job Function:

Provides customer service and servicing for commercial loan customers, commercial construction loan customers, and SBA loan customers.  Serves as a resource to all Loan Officers and Loan Assistants. Processes or inputs all loan types (SBA, Construction, Commercial, Letters of Credit, Master Notes, Leases, Bonds, etc) to the DNA core system.  Completes file maintenance and services Commercial Construction Loans and escrows in the draw process.  Processes loan payments.  

Experience/Skills necessary to perform duties:

·       High School Education

·       Good Computer Skills

·       Good Communication Skills

·       Must be able to work at a high level of productivity with little supervision

·       Good understanding of Debits and Credits

·       Good understanding of Loan Payment Streams and documentation

·       Experience with Construct and DNA preferred

·       Experience with SBA 7a loans preferred

• Must have 1 year experience as Loan Servicing Processor I or equivalent outside experience

Regular Duties and Responsibilities:

·       Has more defined skills and expertise in Booking and verifying of all Loan types (SBA, Construction, Commercial, Letters of Credit, Master Notes, Leases, Bonds, Loan Participations (serviced and sold), etc.) to DNA.

·       Completes Loan File Maintenance and Status Changes as requested on DNA.

·       Set up commercial construction loans in Construct.

·       Perform all duties of the draw process for Commercial Construction draws and escrow releases on the Construct system ensuring that the draw meets all the general policies and guidelines in order to process and complete the draw request.  Responsibility is split into two separate duties:  Person 1:  verifies W-9 information on all vendors, verifies invoices, monitors loan inspections ensuring work is complete, monitors line items, issues payment of checks, and remote prints checks.  Verifier:  verifies the check amounts, the vendor paid, the correct invoices and addresses and that the draw balances between DNA and Construct.

·       Maintain escrow report to keep track of all third party escrow agreements.

·       Provides customer service to both commercial and construction loan customers.  Answering questions regarding payments and draws.

·       Performs various GL reconciliations as assigned by manager.

·       Reconciles loan billing statements with print vendor to ensure statements are being mailed and/or held as needed.

·       Process interest reserve payments on commercial construction and development loans.

·      Assists with investor reporting to GuideHouse and USDA and all other miscellaneous bank participations.  Remitting payments and requesting funds when loans appear on the note exceptions report and the posted transaction report..

·       Monitors the Note Exception Report clearing items daily as necessary.

·       Quotes and processes payoffs for sold SBA 7A loans.

·       Processes loan payments

·       Responsible to seek out and complete training courses that are relevant to the job description, that will help improve knowledge, skills, and abilities.

• Attendance is an essential function of the job. 
• Other duties as assigned. 

*The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.