What are the responsibilities and job description for the Loan Servicing Representative position at Bank Of Springfield?
Loan Servicing Representative
About the Position
Bank of Springfield is seeking a detail-oriented and customer-focused Loan Servicing Representative to join our team. In this role, you will support the day-to-day servicing of consumer and commercial loans by ensuring loan records are accurate, assisting customers with loan-related inquiries, and providing exceptional service. The ideal candidate is organized, enjoys problem-solving, and thrives in a collaborative environment.
Essential Duties & Responsibilities
- Review new and renewed loans to ensure all coding and documentation are accurate.
- Answer customer inquiries as part of the Loan Servicing phone queue, providing prompt and professional service.
- Process daily loan servicing tasks, including payoff quotes, loan payoffs, and other servicing requests.
- Maintain regular and predictable attendance.
- Assist with additional loan servicing responsibilities and special projects as assigned.
Qualifications
- Proficiency in Microsoft Office applications, including Excel and Word.
- Strong attention to detail and excellent problem-solving skills.
- Ability to communicate effectively and work collaboratively with team members.
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
- Previous banking or loan servicing experience is preferred but not required.
Why Join Us?
At Bank of Springfield, you'll be part of a team that values collaboration, exceptional customer service, and professional growth. We offer a supportive work environment, competitive benefits, and opportunities to build a rewarding career in banking.
Benefits May Include the Following:
https://www.bankwithbos.com/careers/
Salary Range:
The salary range for this position is $18.00 - $20.00/hour, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.
Salary : $18 - $20