What are the responsibilities and job description for the Administrative Assistant / Receptionist position at Bank of New England?
Overview, Responsibilities, Qualifications
Now Hiring: Administrative Assistant / Receptionist Full-Time | Onsite Location: Salem, NH Industry: Banking & Financial Services Join a Community-Focused Financial InstitutionBank of New England is committed to delivering personalized banking solutions while building lasting relationships with individuals, businesses, and communities throughout Southern New Hampshire. We’re currently looking for a professional, organized, and customer-focused Administrative Assistant / Receptionist to support daily office operations and provide administrative assistance to executive leadership. This is an excellent opportunity for someone who enjoys multitasking, working with people, and contributing to a professional office environment. Position OverviewThe Administrative Assistant / Receptionist serves as the first point of contact for clients and visitors while providing administrative support to leadership and branch staff. This position plays an important role in keeping daily operations organized, coordinating executive schedules, and ensuring an outstanding customer experience. Key ResponsibilitiesAdministrative & Executive Support
- Provide administrative support to executive leadership and management
- Manage calendars, appointments, meetings, and scheduling priorities
- Coordinate meeting logistics, agendas, and supporting materials
- Assist with travel arrangements and related administrative tasks
- Prepare, edit, and organize reports, correspondence, and business documents
- Maintain confidential files and administrative records
- Welcome clients, visitors, and vendors in a professional and friendly manner
- Answer and direct incoming calls using a multi-line phone system
- Assist customers by directing them to the appropriate departments
- Support daily branch operations and general office administration
- Help maintain an organized, professional, and customer-focused office environment
- 1–3 years of experience in an administrative assistant, receptionist, office coordinator, or similar role required (3–5 years preferred)
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree is a plus
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Outstanding customer service and interpersonal skills
- Previous experience in banking, financial services, or another professional office environment is preferred
- Medical and dental insurance
- 401(k) retirement plan
- Life insurance
- Additional employee benefits
- Stable, professional work environment
- Opportunity to grow your career within a respected community bank