What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Bank of New England?
Overview, Responsibilities, Qualifications
Now Hiring: Administrative Assistant / ReceptionistFull-Time | Retail Banking | OnsiteLocation: Salem, NHReports to: Branch Manager
Join Bank of New England
Bank of New England is a locally rooted financial institution based in Salem, New Hampshire. We are committed to delivering tailored banking solutions to both individuals and businesses across the region. Our services span personal and business banking, as well as commercial lending, all supported by a strong focus on customer relationships, community impact, and responsible financial practices.
We foster a workplace culture centered on integrity, collaboration, and professional development, making us a trusted partner for our clients and a great place to build a career.
Position OverviewWe are seeking a polished, organized, and customer-oriented Administrative Assistant/Receptionist to support executive leadership, including the CEO, while helping ensure smooth daily branch operations. This role is ideal for someone who thrives in a professional office environment, enjoys multitasking, and takes pride in delivering outstanding customer service.
What You’ll DoAdministrative & Executive Support
- Provide administrative support to executive leadership and management team
- Coordinate calendars, meetings, appointments, and company events
- Organize board meetings, internal meetings, and virtual sessions
- Assist with travel arrangements and logistics as needed
- Prepare reports, correspondence, and business documents
Front Desk & Operational Support
- Manage incoming calls through a multi-line phone system
- Greet clients, visitors, and vendors professionally and warmly
- Direct customers and loan clients to the appropriate departments
- Support general office operations and branch administrative needs
What We’re Looking For
- 1–3 years of administrative, receptionist, or office support experience required (3–5 years preferred)
- High school diploma or GED required; associate’s or bachelor’s degree preferred
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Strong communication, organizational, and multitasking skills
- Excellent customer service and problem-solving abilities
- Previous banking or professional office experience is a plus
What We Offer
- Comprehensive medical and dental coverage
- 401(k) retirement plan
- Life insurance
- Additional benefits
Additional InformationEmployment is contingent upon successful completion of background and credit checks, as well as verification of work authorization.
Bank of New England is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment and do not discriminate based on any legally protected status.