What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Bank of New England?
Overview, Responsibilities, Qualifications
Now Hiring: Administrative Assistant / ReceptionistFull-Time | Retail Banking | OnsiteLocation: Salem, NHReports to: Branch Manager
Join Bank of New England
Bank of New England is a locally rooted financial institution based in Salem, New Hampshire. We are committed to delivering tailored banking solutions to both individuals and businesses across the region. Our services span personal and business banking, as well as commercial lending, all supported by a strong focus on customer relationships, community impact, and responsible financial practices.
We foster a workplace culture centered on integrity, collaboration, and professional development, making us a trusted partner for our clients and a great place to build a career.
Position OverviewWe are seeking a highly organized and customer-focused Administrative Assistant / Receptionist to support executive leadership, primarily the CEO, while also contributing to daily branch operations. This individual will serve as the first point of contact for visitors and callers, ensuring a professional and welcoming experience.
What You’ll DoAdministrative & Executive Support
- Provide day-to-day administrative assistance to executive leadership and management team
- Coordinate and manage calendars, including scheduling meetings, events, and appointments
- Organize board meetings, internal team meetings, and virtual sessions
- Arrange travel and logistics when needed
- Prepare correspondence, reports, and other business documents
Front Desk & Operational Support
- Manage a multi-line phone system, including call routing and message handling
- Greet and assist clients, visitors, and vendors in a professional manner
- Direct customers and loan clients to the appropriate team members
- Support general office and branch operations as needed
What We’re Looking For
- 1–3 years of experience in an administrative or office support role (3–5 years preferred)
- High school diploma or GED required; associate or bachelor’s degree is a plus
- Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Excellent communication, organizational, and customer service skills
- Ability to multitask, prioritize, and solve problems effectively
- Experience in a professional office or banking environment is a plus
What We Offer
- Comprehensive medical and dental coverage
- 401(k) retirement plan
- Life insurance
- Additional benefits
Additional InformationEmployment is contingent upon successful completion of background and credit checks, as well as verification of work authorization.
Bank of New England is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment and do not discriminate based on any legally protected status.