What are the responsibilities and job description for the Branch Manager position at Bank of Mauston?
Branch Manager – Necedah Branch
The Branch Manager / Mortgage & Consumer Lender is responsible for the overall management and performance of the branch, including daily operations, customer service, loan origination, deposit growth, and business development. This position develops and maintains strong relationships with customers, local businesses, and community members while promoting the bank’s products and services.
1. Branch Management and Leadership
- Manage Daily Branch Operations
- Supervise, Train and Develop Branch
- Annual Employee Evaluation and Budget
- Managing staffing, scheduling and workflow
- Support the staff with New Accounts, Tellering and phone calls as needed
- Monitor branch performance
- Maintain appropriate cash control and branch security
- Address customer concerns and service issues promptly and professionally
- Coordinate Branch Meetings
- Communicate with Branch and Supervisors
2. Mortgage Lending – Requires NMLS #
- Develop and maintain relationship with mortgage customers and real estate agents
- Originate residential mortgage loans
- Gather and review required loan application information
- Evaluate borrower qualifications, income, credit history, repayment ability, collateral, and other relevant underwriting factors
- Coordinate with loan processing, underwriting, and closings
- Ensure mortgage files are complete, accurate and properly documented.
- Comply with all laws and regulations for compliance purposes
- Perform Collection and Home Visits as needed
- Attend Weekly Loan Meetings and Monthly Board Meetings
3. Consumer Lending – Requires Credit Insurance License
- Originate consumer loans, including secured/unsecured, vehicle, ATV/UTV and all other consumer loans offered by the bank.
- Analyze credit reports, income, debt obligation, collateral, payment history, and repayment capacity.
- Make sound recommendations and decisions
- Clearly explain loan terms, repayment obligations, interest rates, fees, and application disclosures to borrowers.
- Monitor loan portfolio and monitor any potential delinquencies or credit concerns.
4. Business Development
- Proactively develop new lending and deposit relationships within the branch’s market area.
- Maintain and expand relationships with existing customers
- Identify opportunities to expand mortgage, consumer lending, deposit, and other appropriate banking relationships.
- Participate in community events, networking opportunities, and business development activities
- Maintain a professional presence in the community
5. Hours include Saturday Rotation at the Main Bank
6. Any other duties and responsibilities as assigned
7. Qualifications
- 3-5 years experience in branch or retail banking management, including supervising teams and overseeing daily operations.
- Strong customer service and relationship-building skills, with the ability to handle complex or sensitive customer situations.
- Knowledge of banking products, services, and regulatory requirements, including deposit accounts, loans, and compliance standards.
- Proven ability in sales, business development, and meeting branch performance targets.
- Effective communication, problem-solving, and decision-making abilities in a fast-paced environment.
- Ability to mentor, train, and develop staff.
- High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field preferred.
- Willingness to participate in local community events and represent the bank professionally.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Banking : 3 years (Preferred)
Work Location: In person