What are the responsibilities and job description for the Admin Assistant - Receptionist position at BANK OF COMMERCE?
Responsible for meeting and greeting visitors and providing them with first class customer service. Also in charge of maintaining a pleasant and welcoming, but efficient and professional reception area.
Duties:
- Effectively & professionally answering the telephone and dealing with inquiries.
- Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.
- Logging information on calls received and maintaining detailed records.
- Typing letters, reports and other documents often of a sensitive and confidential nature
Qualifications:
KEY SKILLS AND COMPETENCIES
- Flexible and able to adapt easily to new situations and developing workloads.
- Ability to evaluate tasks and suggest improvements.
- Professional & approachable telephone manner, can deal with customers at all levels.
- Creating formats for documents.
- Excellent attention to detail and high accuracy levels both numerical and literate.
- Good IT skills including knowledge of Excel, Word and Outlook.
- Logical and methodical approach to working.
- Ability to work on own and as part of a team.
- Clear understanding of all relevant legal obligations and data protection rules