What are the responsibilities and job description for the Employee Benefits Customer Service Agent position at Bank Forward?
At Insure Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!
Compensation Range: $23.00-$33.00/hr, Depending on experience.
Benefits: Health (Traditional and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company-Paid Life and Long-Term Disability Insurance, Voluntary Paid Benefits, Paid Time Off, Holidays, Extended Medical Absence Leave.
Work Hours: Full-time; Monday through Friday, 8-5pm.
Skills / Requirements / Qualifications:
- Maintain new and renewal insurance business.
- Must be licensed in Life/Health insurance or be willing to obtain licensing within the first six months of employment.
- Field customer requests involving insurance policies.
- Retrieve scheduled renewal policy information from carrier websites.
- Update annual renewal comparison spreadsheets.
- Establish and maintain confidential files and records.
- Efficiently process renewals, enrollments, change requests, and claims.
- Quote and remarket customer accounts as needed.
- High school diploma or GED required.
Equal Opportunity Employer
#hc209932
Salary : $23 - $33