What are the responsibilities and job description for the Head Golf Pro @ Bandon Dunes position at Bandon Dunes Golf Resort?
What You'll Do:
- Lead the golf shop and outside services team. You'll plan schedules, set the tone for guest service, and coach golf shop staff, guest services, and the starter/ranger team to keep pace of play and service standards on point.
- Own the guest experience from the first phone call. From booking tee times to handling questions and requests, you'll make sure every guest interaction, in person or on the phone, reflects the standard Bandon Dunes is known for.
- Run the retail side of the operation. You'll oversee golf shop merchandising, purchasing, and inventory, and build sales programs that keep the shop stocked, presentable, and hitting its goals.
- Manage the numbers behind the golf operation. You'll help build and track operating and capital budgets, monitor cash handling, and keep an eye on the financial performance of the areas you run.
- Build the golf programs guests remember. You'll plan and lead individual and group lessons, clinics, and tournaments, and work with outside groups and associations to schedule outings.
- Keep the operation running smoothly behind the scenes. That means opening, closing, and securing the shop and storage areas, keeping the handicapping system and driving range organized, and staying ahead of the details that guests never see but always feel.
A Few Things to Know:
- Lead the golf shop and outside services team. You'll plan schedules, set the tone for guest service, and coach golf shop staff, guest services, and the starter/ranger team to keep pace of play and service standards on point.
- Own the guest experience from the first phone call. From booking tee times to handling questions and requests, you'll make sure every guest interaction, in person or on the phone, reflects the standard Bandon Dunes is known for.
- Run the retail side of the operation. You'll oversee golf shop merchandising, purchasing, and inventory, and build sales programs that keep the shop stocked, presentable, and hitting its goals.
- Manage the numbers behind the golf operation. You'll help build and track operating and capital budgets, monitor cash handling, and keep an eye on the financial performance of the areas you run.
- Build the golf programs guests remember. You'll plan and lead individual and group lessons, clinics, and tournaments, and work with outside groups and associations to schedule outings.
- Keep the operation running smoothly behind the scenes. That means opening, closing, and securing the shop and storage areas, keeping the handicapping system and driving range organized, and staying ahead of the details that guests never see but always feel.
Perks and Benefits For Full Time Employees:
- Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
- Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
- Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
- Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.
- Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
- Resort Discounts: Save on dining and merchandise throughout the resort.
- Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
- Career Growth: Take advantage of continuous training and development opportunities to advance your career.
If you love the game, love leading people, and want to run a golf operation that guests travel across the country to experience, we'd love to hear from you. This role reports to the Director of Golf and puts you at the center of the golf experience at one of the country's most celebrated resorts.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.