Human Resources Generalist

POSITION OVERVIEW

The Human Resources Generalist will serve as a strategic partner in advancing BDC's mission by developing and implementing comprehensive human resources programs that attract, develop, and retain talented professionals committed to Baltimore's economic growth. This role requires a dynamic professional who understands the unique challenges of managing human resources within a quasi-public organization that operates at the intersection of government and private sector economic development.

• Develop and implement HR strategies that align with BDC's mission to foster inclusive economic growth in Baltimore
• Partner with senior leadership to create workforce plans that support business retention, expansion, and attraction initiatives
• Lead organizational development efforts that promote BDC's commitment to equity and inclusion
• Provide strategic guidance on workforce planning, succession planning, and organizational restructuring

Talent Acquisition and Management

• Design and execute recruitment strategies to attract diverse, qualified candidates who share BDC's commitment to Baltimore's economic development
• Develop partnerships with local universities, professional organizations, and community groups to build talent pipelines
• Oversee the full recruitment cycle from job posting through onboarding
• Implement retention strategies that support career development and professional growth
• Manage performance management systems and processes

Policy Development and Compliance

• Develop, implement, and maintain HR policies and procedures that comply with federal, state, and local employment laws
• Navigate the unique regulatory environment of a quasi-public organization
• Ensure compliance with City of Baltimore contracting requirements and regulations
• Maintain knowledge of public sector employment practices and nonprofit governance requirements
• Oversee employee handbook development and maintenance

Compensation and Benefits Administration

• Develop and administer competitive compensation and benefits programs adhering to labor laws and regulations
• Communicate payroll processing compliance requirements
• Conduct salary benchmarking and market analysis to ensure competitive positioning
• Manage benefits enrollment, claims resolution, and vendor relationships
• Design recognition and reward programs that support organizational culture

Employee Relations and Development

• Foster a positive workplace culture that reflects BDC's values and commitment to Baltimore
• Provide coaching and guidance to leaders on employee relations issues
• Facilitate conflict resolution and mediation when necessary
• Support diversity, equity, and inclusion initiatives throughout the organization
• Coordinate employee engagement activities and organizational communication

Administrative and Operational Support

• Maintain accurate employee records and HR information systems
• Prepare HR reports and analytics for leadership
• Process short and long-term disability claims
• Complete outside inquiries, including employment verifications and unemployment claims
• Support special projects related to organizational development and change management

REQUIRED QUALIFICATIONS

• Minimum 5-7 years of progressive HR experience, preferably in nonprofit, public sector, or economic development organizations
• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred
• Knowledge of federal, state, and local employment laws and regulations
• Experience with HRIS systems and HR technology platforms
• Proficiency in Microsoft Office Suite and database management
• Strong analytical skills with the ability to prepare and interpret HR metrics and reports
• Knowledge of compensation analysis and benefits administration
• Ability to maintain confidentiality and exercise sound judgment
• Cultural competency and commitment to diversity, equity, and inclusion principles
• Collaborative leadership style with the ability to influence without direct authority

OFFICE ENVIRONMENT

BDC offers a collaborative, fast-paced, and mission-driven work environment in the heart of downtown Baltimore, with a modern, professional office setting. This is an in-office position; standard hours are 9:00 a.m. to 5:00 p.m., Monday through Friday. Weekend and evening meetings occur as necessary to meet the needs of the businesses we serve. The position may also require occasional regional travel.

PHYSICAL REQUIREMENTS

This is a primarily sedentary role performed in an office environment. The position requires the ability to operate standard office equipment, communicate effectively in person and virtually, and occasionally move about the office and travel to off-site meetings and events. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

SALARY & BENEFITS

The salary range for this position is $85,000– $95,000, commensurate with experience and qualifications. BDC offers a comprehensive benefits package, including health, dental, and vision coverage; retirement plan contributions; paid time off; and ongoing professional development opportunities.