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Shop Clerk (Utilities Communication Technician)

Baltimore County
Fullerton, MD Other
POSTED ON 5/8/2026
AVAILABLE BEFORE 6/7/2026

Pay Schedule  I, Grade 19, Regular Schedule: 40 hours per week.

A vacancy exists in the Department of Public Works and Transportation, Bureau of Utilities.
 
A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.  Proof of licenses, certifications, and/or education must be submitted with each application.

Job Purpose
Under general supervision, performs specialized clerical work in support of a maintenance shop.

Essential Job Duties
  • Keeps, updates, and maintains office and personnel records, including time sheets, payroll, and attendance.
  • Updates and maintains records of materials, supplies, and equipment used by the shop. 
  • Prepares and compiles reports of material and equipment usage and job costs.
  • Keeps records of operation and maintenance costs for shop vehicles and equipment.
  • Makes inventory of equipment parts and schedules maintenance and repair of equipment. 
  • Prepares and processes requisitions for materials and supplies.
  • Receives, logs, and responds to telephone inquiries, complaints, and requests for service. 
  • Operates office machinery such as photocopiers, fax machines, and calculators.
  • Operates short-wave radio to send and receive messages to and from field personnel.
  • Monitors alarm systems and dispatches crews to respond to calls for service and emergencies. 
Examples of Other Duties
  • Performs typing and word processing.
  • Codes, enters, and retrieves information using data entry devices.
  • Performs other related duties as assigned. 
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)Possession of a high school diploma or an appropriate high school equivalency
 
plus 

One year's general clerical experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. 
Additional education may be substituted on a year-for-year basis for the required experience.

Preferred Qualifications
Work experience using Microsoft Excel.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.

ATTN:  Shop Clerk (Utilities Communications Technician)
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.Employees in this classification may be required to work overtime with little or no advance notice. Some positions may be designated as Emergency/Essential.

Physical and Environmental Conditions
The work among positions in this class varies, but most often involves frequent walking and standing, and some lifting and carrying of objects of moderate to heavy weight. Some duties involve exposure to adverse weather conditions.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Salary : $36,398 - $41,873

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