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Services Coordinator– Problem Solving Courts - Non-Merit

Baltimore County
Towson, MD Full Time
POSTED ON 9/29/2025
AVAILABLE BEFORE 10/24/2025
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Regular Schedule: 35 hours per week.

A full-time, non-merit vacancy, with full County benefits, exists in the Circuit Court of Baltimore County.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and/or reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Unofficial copies are accepted.

The Services Coordinator–Problem Solving Courts serves under the general direction of the Deputy Court Administrator (Programs). This position coordinates with the Adult Drug Court, the Family Recovery Support Program–Passport to Progress, and other similar programs (“Problem Solving Courts”) to provide services through a collaborative and non-adversarial approach. The position will also coordinate with the Access to Justice Resource Center to identify potential participants in Problem Solving Courts. This position has general oversight by the Adult Drug Court Judge and the Family Recovery Support Program Magistrate

Essential Job Duties

  • Coordinate with Problem Solving Courts to develop programs and offer services and other community resources beneficial to individuals participating in Problem Solving Courts.
  • Works with Problem Solving Courts to identify, screens, and enrolls individuals for participation in Problem Solving Courts.
  • Serves as a liaison to Problem Solving Courts to engage the public, government agencies, and other organizations regarding the availability and effectiveness of Problem Solving Courts.
  • Maintains a regular presence in public areas of the courthouse, including the Access to Justice Center, to meaningfully interact with participants in Problem Solving Courts and individuals who may benefit from participation in Problem Solving Courts.
  • Develops and facilitates trainings for Problem Solving Courts team members and court staff.

Examples of Other Duties

  • Performs other assigned duties or tasks as required.

Bachelor’s degree in criminal justice, psychology, social work, public administration, or related field

Plus

Two years of related experience in court services, social services, behavioral health, or a related area.

Preferred Qualifications

Two years of experience working in in a problem solving court or a substance abuse treatment program.

Being at least conversational in Spanish.

Knowledge, Skills, And Abilities

Ability to demonstrate strong communication, organizational, and problem-solving skills

Ability to work with individuals from diverse backgrounds with empathy and professionalism.

Ability to work independently and as a team player in a professional office.

Skill in meeting and dealing with people in a courteous and professional manner.

Skill in effective listening and interpersonal relations; exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, magistrates, public officials, the public, and professional personnel;.

Ability to prepare presentations and speak to court personnel and the public.

Ability to handle multiple tasks and maintain a professional demeanor at all times when dealing with court personnel and the public.

Ability to demonstrate cultural competence and understanding of the treatment-related field

Ability to work outside of court hours when necessary.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail Or Deliver Documents To

ATTN: Services Coordinator– Problem Solving Courts - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You must attach your resume, transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and is subject to the personnel policies and procedures adopted by the Court

Physical And Environmental Conditions

The work of this classification is essentially sedentary, but may include occasional moving around the building, lifting of boxes, or other limited physical activities.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

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