What are the responsibilities and job description for the Teen Mentor position at Baltimore County Public Library?
----------------------------------- -----------------------------------
| At BCPL, staff members have the | |
| opportunity to enrich individual | |
| lives and build strong | |
| communities by delivering | |
| exceptional customer experiences, | |
| establishing meaningful | |
| partnerships, and creating | |
| innovative learning spaces. We | |
| seek enthusiastic, open-minded, | |
| self-motivated individuals who | |
| can work well independently and | |
| with others. BCPL circulates over | |
| 10 million items and provides | |
| library services through its 19 | |
| branches, 4 mobile library | |
| vehicles, and an extensive | |
| outreach network. If you are | |
| forward thinking and passionate | |
| about public service, consider | |
| joining BCPL in this position. | |
----------------------------------- -----------------------------------
| | |
| Schedule: | |
----------------------------------- -----------------------------------
| Schedule: Monday - Friday; | |
| 1:00-4:00 | |
| | |
| This part-time position will work | |
| during the public school year | |
| (mid-August through mid-June) | |
| unless Baltimore County Public | |
| Schools have a preplanned closure | |
| (e.g. Holidays and professional | |
| development days.) | |
----------------------------------- -----------------------------------
| | |
| Job Summary: | |
----------------------------------- -----------------------------------
| Under the general supervision of | |
| the Assistant Library Manager or | |
| Library Manager maintains an | |
| atmosphere and environment | |
| conducive to library use and | |
| enjoyment with an emphasis on | |
| positive interactions with teens. | |
| Circulates through all public | |
| areas of the library to promote | |
| customer engagement encounters | |
| that foster a welcoming and | |
| inclusive experience. | |
| | |
| - Focuses primarily on teenage | |
| customers inside the lib ary | |
| and on library property | |
| through: | |
| | |
| a. Engaging in and cultivating | |
| positive interactions; | |
| b. Developing rapport to | |
| establish an enjoyable | |
| environment based on respect and | |
| responsible use of the library; | |
| c. Providing support, guidance | |
| and exposure to resources | |
| available within the library and | |
| community; | |
| d. Managing challenging | |
| interactions using appropriate | |
| tactics, including de-escalation | |
| and issuing short-terms bans; | |
| and | |
| e. Educating and providing basic | |
| information regarding library | |
| rules, organization, locations, | |
| services and facilities; | |
| | |
| - Assists with programs and | |
| outreach events for teens | |
| based on operational needs of | |
| location, from individual to | |
| group instruction | |
| - Understands and enforces | |
| branch and system policies | |
| and procedures related to | |
| this position | |
| - Documents security situations | |
| through written reports and | |
| emails and communicates, | |
| verbally and in writing, any | |
| significant issues and | |
| incidents with Library | |
| Manager or other in-charge | |
| staff | |
| - Must be able to meet | |
| scheduling requirements by | |
| arriving to work on time and | |
| staying until the end of | |
| one's shift | |
| - Must have access to | |
| transportation, as needed, to | |
| fulfill the responsibilities | |
| of the position (including | |
| meetings, events and | |
| activities at other branch | |
| location or offsite) | |
| - Other duties as assigned |
| At BCPL, staff members have the | |
| opportunity to enrich individual | |
| lives and build strong | |
| communities by delivering | |
| exceptional customer experiences, | |
| establishing meaningful | |
| partnerships, and creating | |
| innovative learning spaces. We | |
| seek enthusiastic, open-minded, | |
| self-motivated individuals who | |
| can work well independently and | |
| with others. BCPL circulates over | |
| 10 million items and provides | |
| library services through its 19 | |
| branches, 4 mobile library | |
| vehicles, and an extensive | |
| outreach network. If you are | |
| forward thinking and passionate | |
| about public service, consider | |
| joining BCPL in this position. | |
----------------------------------- -----------------------------------
| | |
| Schedule: | |
----------------------------------- -----------------------------------
| Schedule: Monday - Friday; | |
| 1:00-4:00 | |
| | |
| This part-time position will work | |
| during the public school year | |
| (mid-August through mid-June) | |
| unless Baltimore County Public | |
| Schools have a preplanned closure | |
| (e.g. Holidays and professional | |
| development days.) | |
----------------------------------- -----------------------------------
| | |
| Job Summary: | |
----------------------------------- -----------------------------------
| Under the general supervision of | |
| the Assistant Library Manager or | |
| Library Manager maintains an | |
| atmosphere and environment | |
| conducive to library use and | |
| enjoyment with an emphasis on | |
| positive interactions with teens. | |
| Circulates through all public | |
| areas of the library to promote | |
| customer engagement encounters | |
| that foster a welcoming and | |
| inclusive experience. | |
| | |
| - Focuses primarily on teenage | |
| customers inside the lib ary | |
| and on library property | |
| through: | |
| | |
| a. Engaging in and cultivating | |
| positive interactions; | |
| b. Developing rapport to | |
| establish an enjoyable | |
| environment based on respect and | |
| responsible use of the library; | |
| c. Providing support, guidance | |
| and exposure to resources | |
| available within the library and | |
| community; | |
| d. Managing challenging | |
| interactions using appropriate | |
| tactics, including de-escalation | |
| and issuing short-terms bans; | |
| and | |
| e. Educating and providing basic | |
| information regarding library | |
| rules, organization, locations, | |
| services and facilities; | |
| | |
| - Assists with programs and | |
| outreach events for teens | |
| based on operational needs of | |
| location, from individual to | |
| group instruction | |
| - Understands and enforces | |
| branch and system policies | |
| and procedures related to | |
| this position | |
| - Documents security situations | |
| through written reports and | |
| emails and communicates, | |
| verbally and in writing, any | |
| significant issues and | |
| incidents with Library | |
| Manager or other in-charge | |
| staff | |
| - Must be able to meet | |
| scheduling requirements by | |
| arriving to work on time and | |
| staying until the end of | |
| one's shift | |
| - Must have access to | |
| transportation, as needed, to | |
| fulfill the responsibilities | |
| of the position (including | |
| meetings, events and | |
| activities at other branch | |
| location or offsite) | |
| - Other duties as assigned |
