What are the responsibilities and job description for the Library Branch Manager position at Baltimore County Public Library?
- -----------------------------------
The Library Branch Manager oversees branch operations (programs and services) by setting goals, implementing policies, and evaluating outcomes to improve performance. They ensure compliance with regulations, recommend process improvements, and contribute to system-wide planning as a confidential member of the management team.
The Library Branch Manager leads and supports a diverse team, ensuring staff are engaged, trained, and aligned with the library system's values and service priorities. They will direct and approve the planning, prioritizing, assigning, supervising, training, and review the work of a diverse workforce. They will act as a resource and provide direction, guidance, and leadership to staff and will advise on the more complex and sensitive concerns and issues. They may select, direct, and manage the work of contractors and consultants.
The Library Branch Manager fosters a welcoming, inclusive, and high-performing branch culture that reflects community needs and advances system-wide goals. T ey serve as the primary point of contact for resolving customer, staff and facility issues, and represent the branch in leadership groups and cross functional initiatives.
Through strategic planning, collaboration, and a strong customer service orientation, the Library Branch Manager ensures high-quality library experiences that support learning, connection and equitable access for all community members.
- -----------------------------------
