Recreation and Parks Permit Zone Coordinator - Non-Merit

The Department of Recreation and Parks currently has a Non-Merit vacancy for a Permit Zone Coordinator.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

Schedule: 34 hours per week. Monday through Friday. Plus County benefits.

Definition of Responsibility
This role ensures compliance with local regulations, coordinates with internal departments and external stakeholders, and provides excellent customer service to community members and organizations seeking to use public spaces.

A list of eligible applicants will be established based on the examination as outlined below.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) or professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional licenses, certifications, and education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose
Under general supervision, the Parks and Recreation Permit Coordinator manages the permitting process for the use of public parks, recreation facilities, and special events.

Examples of Essential Duties

• Process and review applications for park and facility use permits in a recreation zone, including athletic fields, pavilions, picnic areas, and community centers.
• Ensure all required documentation and fees are submitted and compliant with policies.
• Maintain accurate records of permits issued and facility availability.
• Serve as the primary point of contact for permit inquiries via phone, email, and in-person.
• Guide applicants on rules, regulations, and available facilities.
• Resolve conflicts or scheduling issues diplomatically and efficiently.
• Collaborate with recreation staff to ensure readiness and support for permitted events.
• Notify relevant departments of upcoming events and potential impacts on public access or services.
• Assist in the development and communication of seasonal schedules for sports leagues and community events.
• Enforce Park rules and regulations related to permitted activities.
• Monitor usage trends and recommend updates to policies and procedures.
• Assist in developing and updating permit forms, guidelines, and online systems.
• Utilize recreation management software to track permits, payments, and facility usage.
• Generate reports on permit activities, revenue, and facility utilization.
• Support the implementation of online permitting systems and digital workflows.

Qualifications

Education

Associate’s degree in Parks and Recreation, Public Administration, Business, or related field.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Experience
At least one (1) year of experience in permitting, registration, customer service, or parks and recreation administration.

Additional education related to program/facility registration may be substituted on a year-for-year basis for the required experience.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office and recreation management software
• Ability to interpret and apply policies and regulations
• Skill in responding to inquiries and handling routine complaints
• Ability to establish and maintain effective working relationships.
Ability to adapt to changing conditions quickly

Conditions of Employment

Physical and Environmental Conditions

• The work of these positions is essentially sedentary with occasional walking and/or lifting or other restricted physical activities
• Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment
• Office environment with occasional site visits to parks and facilities
• Schedule: 34 hours per week. Monday through Friday

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.