What are the responsibilities and job description for the Supervisor - Restaurant position at Bally's Corporation?
Qualifications:
- Customer Service Background
- Bartending Experience
- Knowledge of R.I Liquor laws
License Requirements:
- ServSafe Certification
- DBR license
Essential Job Functions:
- Assists Managers in overseeing the day-to-day operations of all bars
- Assist in managing the schedule in accordance with the appropriate staffing levels
- Train bartenders on point-of-sale system, company rules and regulations
- Inform bartenders of new company rules and state laws
- Investigate and manage guest complaints or employee issues
- Working with bartenders to maintain the highest level of customer service
- Gathering information from guest and bartenders on new products requested
- Assistance with monthly inventory
- Monitor beverage staff on proper service
- Enforce company policies and procedures
- Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate
- employee clock in and clock out
- Have working knowledge of point-of-sale system front and back of house
- Keep abreast of promotion and adjust personal levels to accommodate added guests
- Have working knowledge of union contact
Physical/Mental Requirements:
- Able to work nights, overnights and all weekends and be flexible with schedule frequently
- Ability to work at a fast pace for up to 12 hr. shifts occasionally
- Able to train with many different personalities constantly
Working Conditions:
- Gaming environment includes smoke, noise and bright lights
- Fast-paced customer orientated