What are the responsibilities and job description for the Dispatch Manager position at Balic Transport Inc?
Company Description Balic Transport Inc. is an asset-based transportation company specializing in dry full truckload (FTL) and less-than-truckload (LTL) freight services. The company operates with its own fleet, offering reliable and efficient shipping solutions to a wide range of customers. Based in Denver, CO, Balic Transport Inc. serves regional and national markets with a focus on safety and timely delivery. Team members join a growing organization that values professionalism, accountability, and operational excellence.
Role Description The Dispatch Manager role is a full-time, on-site position located in Brighton, CO. This role is responsible for overseeing daily dispatch operations, including scheduling drivers, assigning loads, and monitoring routes to ensure on-time delivery and compliance with company policies and transportation regulations. The Dispatch Manager communicates with drivers, customers, and internal teams to resolve issues, provide updates, and optimize equipment and resource utilization. The role includes tracking performance metrics, addressing service concerns, and supporting continuous improvement in operational processes. The Dispatch Manager also assists with coordinating maintenance needs, managing documentation, and supporting training and guidance for dispatch staff.
Qualifications
Role Description The Dispatch Manager role is a full-time, on-site position located in Brighton, CO. This role is responsible for overseeing daily dispatch operations, including scheduling drivers, assigning loads, and monitoring routes to ensure on-time delivery and compliance with company policies and transportation regulations. The Dispatch Manager communicates with drivers, customers, and internal teams to resolve issues, provide updates, and optimize equipment and resource utilization. The role includes tracking performance metrics, addressing service concerns, and supporting continuous improvement in operational processes. The Dispatch Manager also assists with coordinating maintenance needs, managing documentation, and supporting training and guidance for dispatch staff.
Qualifications
- Strong dispatching skills with experience coordinating routes, loads, and driver schedules.
- Supervisory skills to lead, coach, and support dispatch and driver teams.
- Excellent communication and customer service skills for interacting with drivers, clients, and internal stakeholders.
- Operations management skills, including planning, prioritizing, and problem-solving in a fast-paced environment.
- Knowledge of transportation regulations, safety standards, and industry best practices.
- Proficiency with dispatch software, GPS tracking tools, and standard office applications.
- Strong organizational skills and attention to detail in documentation and recordkeeping.
- Previous experience in trucking, logistics, or freight operations; leadership experience is an advantage.
- High school diploma or equivalent required; additional education in logistics or business is beneficial.