What are the responsibilities and job description for the Room Attendant position at Baldwin Inn?
We are looking for Guest Room Attendants to join the team for the Baldwin Inn in West Springfield, MA!
The employee should be able to fulfill the following criteria:
- Respond promptly to requests from guests and other departments.
- Fill cart with supplies and transport cart to assigned area.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and perform all required cleaning per brand standard.
- Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
- Perform Rotation cleaning duties and deep cleaning projects. As required.
- Assist in laundry department when required.
Requirements
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals. Ensure adherence to quality expectations and standards.
- Move, lift, carry, and place objects weighing less than or equal to 50 pounds without assistance and in excess of 50 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Perform other reasonable job duties as requested by Supervisors.
- Previous hotel related experience is desired.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Vision insurance
Work Location: In person
Salary : $15