What are the responsibilities and job description for the Overnight Driver Trainer position at Baldor Professional Services, LLC?
Job Overview
The Overnight Driver Trainer is responsible for onboarding, coaching, and supporting overnight delivery drivers to ensure safe, efficient, and high-quality delivery operations. This role serves as a lead driver and subject matter expert for overnight deliveries, troubleshooting delivery issues in real time while helping develop new and underperforming drivers.
Key Responsibilities
Driver Training & Onboarding
- Train and mentor newly hired overnight drivers
- Conduct ride-alongs and hands-on route training
- Teach delivery procedures, safety standards, and customer service expectations
- Ensure drivers understand delivery apps, scanning procedures, and route management
- Support new drivers through onboarding and transition into independent operation
Delivery Operations Support
- Serve as the overnight point of contact for delivery-related issues
- Troubleshoot problems including:
- Incorrect addresses
- Locked buildings or gate access
- Delivery app issues
- Delayed routes
- Customer communication concerns
- Vehicle or equipment issues
- Assist drivers with route recovery and operational problem-solving
Performance Coaching
- Work directly with underperforming drivers to improve delivery performance
- Conduct ride-along evaluations and provide constructive feedback
- Reinforce company standards, safety practices, and efficiency expectations
- Help drivers improve time management, accuracy, and professionalism
Leadership & Accountability
- Lead by example through professionalism, reliability, and strong work ethic
- Maintain consistent communication with overnight operations management
- Document training progress, coaching sessions, and driver performance concerns
- Promote a positive and team-oriented overnight work environment
Job Requirements
- Previous overnight delivery experience preferred
- Strong knowledge of delivery operations and troubleshooting procedures
- Excellent communication and leadership skills
- Ability to train and motivate others
- Reliable attendance and strong performance record
- Ability to remain calm and professional under pressure
- Valid driver’s license with a clean driving record
Work Environment
- Overnight / Night Shift
- Full-time availability preferred