What are the responsibilities and job description for the Takeout/Food Runner/Hostess position at Baldies Craft Pizzeria?
Job Overview
Join our vibrant team as a Takeout/Food Runner/Hostess, where your energetic personality and exceptional organizational skills will create memorable dining experiences for our guests. In this role, you will serve as the welcoming face of our restaurant, managing reservations, guiding guests to their tables, and ensuring smooth food delivery for takeout orders. Your enthusiasm and attention to detail will help foster guest satisfaction and streamline restaurant operations. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced environment dedicated to guest service excellence.
Duties
- Greet guests warmly upon arrival, manage reservation schedules, and seat customers efficiently using restaurant table management systems.
- Assist with guest check-in and seating arrangements, ensuring smooth flow during busy hours.
- Take accurate takeout orders via phone or online platforms, confirming details and special requests with clarity and professionalism.
- Coordinate with kitchen staff and food runners to ensure timely delivery of orders while maintaining food safety standards.
- Manage phone communication with courteous phone etiquette, answering inquiries about menu items, reservations, and wait times.
- Maintain organized dining areas and waiting lists, utilizing Toast POS for order processing and guest billing.
- Provide excellent guest relations by addressing questions or concerns promptly, fostering a welcoming atmosphere that encourages repeat visits.
Experience
- Previous experience as a host/hostess or in food service is preferred but not required; we welcome motivated newcomers eager to learn.
- Familiarity with restaurant reservation management and restaurant table management systems is a plus.
- Strong communication skills and the ability to handle multiple tasks efficiently are essential for success in this role.
- Basic math skills are necessary for accurate order entry and billing procedures.
- Knowledge of Toast POS enhances your ability to perform transactions smoothly.
- Experience in guest services or customer relations will help you excel at creating positive dining experiences.
- A commitment to food safety standards and proper handling procedures ensures the well-being of our guests and team members.
Join us to be part of a lively team that values energetic service, clear communication, and guest satisfaction!
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $22