What are the responsibilities and job description for the Front Desk Receptionist position at Balance Professional?
Job Title: Front Desk Receptionist
Location: Sturbridge, MA
Pay: $20/hr
Job Overview
We are seeking a professional and personable Front Desk Receptionist to join our dynamic team. This vital role involves managing the front office operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be the first point of contact for visitors and clients, demonstrating excellent communication skills, organizational ability, and technical proficiency. This position offers an engaging environment where your administrative expertise will support the overall efficiency of our organization.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, directing calls efficiently and professionally
- Handle incoming and outgoing correspondence, including emails and mail distribution
- Maintain appointment calendars and schedule meetings using calendar management tools
- Perform data entry tasks accurately within spreadsheets and productivity software
- Assist with office management tasks such as filing, document proofreading, and record keeping
- Utilize office management software like QuickBooks for basic financial or client record tasks
- Support customer service efforts by addressing inquiries promptly and courteously
- Organize and maintain filing systems to ensure easy retrieval of documents
- Provide administrative support to staff, including typing, word processing, and clerical assistance
- Manage office supplies inventory and coordinate with vendors as needed
- Ensure adherence to phone etiquette standards and professional communication protocols
Requirements
- Proven experience in office administration or front desk reception roles
- Strong computer literacy, including proficiency with Microsoft Office (Word, Excel) and spreadsheets
- Familiarity with multi-line phone systems and customer support techniques
- Bilingual abilities are highly desirable to serve diverse client needs
- Excellent organizational skills with the ability to prioritize tasks effectively
- Demonstrated experience with data entry, filing, proofreading, and calendar management
- Technical proficiency in office productivity software such as QuickBooks is preferred
- Exceptional interpersonal skills with a focus on client communication and customer service excellence
- Ability to handle multiple responsibilities efficiently in a fast-paced environment
- Prior experience in clerical or administrative roles that involve time management and organizational skills
This paid position offers an opportunity to develop your administrative expertise within a professional setting. We welcome motivated candidates eager to contribute to a well-organized office environment while enhancing their skills in customer service, office management, and technical proficiency.
Salary : $20