Lead Maintenance Technician

About Balaciano Group

Balaciano Group is dedicated to creating exceptional living experiences. Based in Los Angeles, we create apartment residences with distinctive architecture, tech-forward features, and curated amenities that foster connection and elevate everyday life.

The Q is known for striking design, warm and inviting hospitality, curated amenities, innovative technology, and vibrant resident events that foster and build community.

Ranked #5 Among The Best Places to Work in Los Angeles 2026.

This is an exciting opportunity to join a team that is dynamic, driven by excellence, and integrity.

About the The Q

Empowered by a vision to create a new way of living, The Q embodies a profound commitment to fostering a sense of community and connection. This dedication is mirrored in the interactive features of our community mobile app and the thoughtful, connective design of our amenity spaces.

Role Overview

The Lead Maintenance Technician serves as the primary on-site maintenance professional for assigned communities, supporting the Community Manager in the execution of maintenance operations, resident service requests, preventative maintenance, apartment turnovers, and maintaining the community to the highest standards.

This role is responsible for performing skilled maintenance and repair work while partnering closely with the on-site management team, the corporate service team, and third-party vendors to ensure maintenance requests are completed efficiently and community standards are consistently maintained.

The Lead Maintenance Technician reports to the Regional Community Manager and works in close partnership with the Community Manager, Assistant Community Manager and corporate service team.

Key Responsibilities

Maintenance Operations

• Serve as the on-site maintenance lead, providing oversight of the day-to-day maintenance operations in partnership with the Community Manager, Assistant Community Manager and Corporate Service team.
• Responsible for the day-to-day activities of maintenance technicians, vendors, porters, and other onsite service resources, including assigning work, providing training and technical guidance, monitoring work completion, and maintaining quality standards.
• Complete resident service requests in a timely and professional manner, following company guidelines for response times, urgency, communication, and completion standards.
• Prioritize maintenance requests appropriately, addressing emergency, urgent, and routine repairs within established service level expectations.
• Diagnose and repair issues involving plumbing, electrical, HVAC, appliances, drywall, painting, carpentry, and general building systems.
• Troubleshoot maintenance concerns and identify cost-effective solutions.
• Ensure all repairs are completed in accordance with company standards.
• Respond to emergency maintenance situations as needed.
• Partner closely with the Community Manager, Assistant Community Manager, and Corporate Service team to prioritize, coordinate, and complete maintenance requests.
• Provide regular updates on work order status, outstanding repairs, property concerns, and maintenance priorities.
• Identify recurring maintenance issues and recommend corrective actions.
• Assist in maintaining the overall appearance, cleanliness, safety, and functionality of the community.
• Follow all company safety policies and OSHA requirements.
• Maintain compliance with Fair Housing laws and company policies.
• Immediately report safety hazards, property damage, and unusual occurrences.
• Maintain proper use, care, and storage of tools and equipment.
• Document completed service requests and maintenance activities accurately within company systems.
• Maintain organized inventories of tools, equipment, and maintenance supplies.
• Assist with tracking material usage and identifying supply needs.

Preventative Maintenance

• Perform scheduled preventative maintenance for building systems, equipment, and common areas.
• Conduct routine inspections of community assets and report deficiencies.
• Monitor building systems and notify management of repair or replacement needs.

Turnovers and Unit Preparation

• Complete apartment turns and unit preparation activities for upcoming move-ins.
• Work collaboratively with the Corporate Turnover Manager and onsite management team to ensure apartments are delivered on time and in accordance with company standards.
• Perform inspections and identify items requiring correction prior to resident occupancy.

Vendor Coordination

• Coordinate with approved vendors and contractors performing work at the community.
• Coordinate site access, inspections, and follow-up activities as directed by the Community Manager or Corporate Service team.
• Report any concerns with vendor workmanship and professional standards.
• Support special projects and property improvement initiatives as assigned.

Additional Responsibilities

• Participate in the on-call rotation as assigned.
• Perform other duties as assigned.

Qualifications

• 2-3 years of relevant multifamily maintenance experience preferred.
• Strong skills and working knowledge of plumbing, electrical, HVAC, appliance repair, drywall, painting, and carpentry.
• Ability to independently diagnose and resolve maintenance issues.
• Strong customer service and communication skills.
• Ability to effectively collaborate with onsite teams, corporate support departments, vendors, and contractors.
• Ability to stand, walk, climb, stoop, bend, kneel, and reach for extended periods.
• Ability to safely lift, carry, push, and pull up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate maintenance tools, equipment, and ladders.

Work Schedule

• Full-time position.
• Availability to participate in an on-call rotation and respond to emergency maintenance requests outside of regular business hours.
• Valid driver's license and reliable transportation required
• Occasional evening, weekend, or holiday work may be required based on business needs.

Pay: $26.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person

Salary : $26 - $31