What are the responsibilities and job description for the Services Specialist - ALS Applications Engineering position at Baker Hughes?
Are you passionate about artificial lift technology and engineering excellence?
Do you enjoy designing ESP systems, supporting field operations, and collaborating with cross‑functional teams to deliver reliable production outcomes?
Partnering with the Best
Baker Hughes is a global energy technology leader delivering advanced solutions across the energy value chain. Our Artificial Lift Systems (ALS) team supports customers by designing, deploying, and optimizing ESP applications that enhance well performance, reliability, and safety. We are committed to operational excellence, innovation, and customer success.
Fueling Your Passion
As a Services Specialist – ALS Applications Engineering, you will serve as a key technical contributor supporting ESP (Electric Submersible Pump) applications. You will work closely with Service Delivery, Sales, and field teams to design ESP systems, support installations, troubleshoot issues, and ensure safe, compliant, and high‑performing artificial lift operations throughout the job lifecycle.
As a Services Specialist – ALS Applications Engineering, you will be responsible for:
This role reports to the Service Delivery Technical Manager.
Work in a way that works for you
This is a technical, field‑support‑oriented role. Work schedules may vary based on operational needs, including field support, after‑hours availability, and travel requirements.
Working with Us
At Baker Hughes, our people are central to our success. We foster a collaborative, inclusive, and safety‑focused environment that supports continuous learning, innovation, and career growth.
Working for You
We offer a competitive compensation and benefits package designed to support your well‑being and long‑term success, including:
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Applications Engineering
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
R161987
Do you enjoy designing ESP systems, supporting field operations, and collaborating with cross‑functional teams to deliver reliable production outcomes?
Partnering with the Best
Baker Hughes is a global energy technology leader delivering advanced solutions across the energy value chain. Our Artificial Lift Systems (ALS) team supports customers by designing, deploying, and optimizing ESP applications that enhance well performance, reliability, and safety. We are committed to operational excellence, innovation, and customer success.
Fueling Your Passion
As a Services Specialist – ALS Applications Engineering, you will serve as a key technical contributor supporting ESP (Electric Submersible Pump) applications. You will work closely with Service Delivery, Sales, and field teams to design ESP systems, support installations, troubleshoot issues, and ensure safe, compliant, and high‑performing artificial lift operations throughout the job lifecycle.
As a Services Specialist – ALS Applications Engineering, you will be responsible for:
- Ensuring compliance with the Manage the Job Cycle (MtJC) process for ESP artificial lift applications.
- Partnering with Service Delivery Coordinators and Sales to understand customer production objectives, system constraints, and commercial terms.
- Performing ESP system design, offset well analysis, and engineering modeling calculations, including identification of operational risks and hazards.
- Collaborating with cross‑functional teams to evaluate well conditions, fluid properties, power availability, and mechanical constraints impacting ESP selection.
- Designing ESP job programs, including pump sizing, motor loading, cable selection, risk mitigation steps, and contingency planning.
- Communicating risks related to meeting customer ESP performance requirements through established processes.
- Accurately documenting engineering calculations, simulations, modeling results, and design changes across the ESP lifecycle.
- Providing on‑demand technical support for ESP installations, start‑ups, troubleshooting, and system optimization.
- Comparing job‑as‑planned versus job‑as‑executed outcomes, capturing lessons learned, and developing improvement recommendations.
- Supporting field incident resolution related to ALS/ESP equipment and participating in incident investigations.
- Ensuring timely incident management and corrective actions to support customer satisfaction and cash collection.
- Identifying opportunities for ESP equipment or system improvements, particularly related to recurring failures or performance gaps.
- Providing ESP technical support to Sales, including system recommendations, equipment selection, and customer presentations.
- Completing product‑line‑specific tasks for the Artificial Lift (ESP) portfolio.
- Supporting special projects related to artificial lift engineering and product development, as assigned.
- Have a Bachelor’s degree in science, Technology, Engineering, or Mathematics.
- Have experience or a strong interest in Artificial Lift (ESP) systems, wellbore hydraulics, or production engineering.
- Demonstrate strong leadership, interpersonal, influencing, and planning skills.
- Be available to be on call after hours as required by field operations.
- Have the ability to operate effectively within a global matrix organization.
- Have strong written and verbal communication skills, including the ability to deliver technical presentations.
- Have strong organizational, analytical, and problem‑solving skills.
- Be willing to travel to rig sites, customer locations, training, and operational facilities as required.
- Significant operational experience with ESP and other artificial lift technologies.
- Comfort presenting to technical audiences, including customers and peers.
- Experience mentoring, coaching, or supporting cross‑functional teams.
- Ability to learn and use engineering software tools related to ESP design and system modeling.
- Ability to work independently while managing multiple technical priorities.
This role reports to the Service Delivery Technical Manager.
Work in a way that works for you
This is a technical, field‑support‑oriented role. Work schedules may vary based on operational needs, including field support, after‑hours availability, and travel requirements.
Working with Us
At Baker Hughes, our people are central to our success. We foster a collaborative, inclusive, and safety‑focused environment that supports continuous learning, innovation, and career growth.
Working for You
We offer a competitive compensation and benefits package designed to support your well‑being and long‑term success, including:
- Comprehensive health and wellness benefits
- Professional development and training opportunities
- Financial and retirement programs
- Life insurance and disability benefits
- Additional voluntary benefits
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Applications Engineering
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
R161987