What are the responsibilities and job description for the Application Engineer General position at Baker Hughes?
Do you want to help customers drill faster, safer, and more efficiently?
Are you looking for a role where you can combine technical expertise with customer‑facing impact?
Partner with the best
As a Application Engineer General, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction.
As a Application Engineer General, you will be responsible for:
Partnering with field operations and sales to deliver technical value and performance insights to customers
Providing post‑sales technical support, including performance reviews, run analysis, and customer troubleshooting
Conducting detailed applications analysis to optimize bit selection and drilling performance
Approving drill bit repairs and ensuring compliance with technical standards
Collaborating with Technology teams to support new product development, testing, and launch activities
Documenting and communicating technical findings to internal stakeholders and customers
Supporting field operations with technical recommendations and best practices
Promoting strong customer relationships through professional communication and service quality
Fuel your passion
To be successful in this role you will:
Have a bachelor’s degree in engineering from an accredited university or college
Bring 4 years of technical field experience, preferably in drilling or drill bits
Demonstrate strong communication, interpersonal, and leadership skills
Be able to show the ability to analyze and resolve technical problems in fast‑paced environments
Have experience leading programs or projects with cross‑functional teams
Be able to document, plan, and execute technical programs effectively
Bring strong customer focus and the ability to influence stakeholders
Work in a way that works for you
We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
R164243
Are you looking for a role where you can combine technical expertise with customer‑facing impact?
Partner with the best
As a Application Engineer General, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction.
As a Application Engineer General, you will be responsible for:
Partnering with field operations and sales to deliver technical value and performance insights to customers
Providing post‑sales technical support, including performance reviews, run analysis, and customer troubleshooting
Conducting detailed applications analysis to optimize bit selection and drilling performance
Approving drill bit repairs and ensuring compliance with technical standards
Collaborating with Technology teams to support new product development, testing, and launch activities
Documenting and communicating technical findings to internal stakeholders and customers
Supporting field operations with technical recommendations and best practices
Promoting strong customer relationships through professional communication and service quality
Fuel your passion
To be successful in this role you will:
Have a bachelor’s degree in engineering from an accredited university or college
Bring 4 years of technical field experience, preferably in drilling or drill bits
Demonstrate strong communication, interpersonal, and leadership skills
Be able to show the ability to analyze and resolve technical problems in fast‑paced environments
Have experience leading programs or projects with cross‑functional teams
Be able to document, plan, and execute technical programs effectively
Bring strong customer focus and the ability to influence stakeholders
Work in a way that works for you
We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:
- Monday – Friday, 8 AM to 5 PM (with field or customer visits as required)
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
R164243