What are the responsibilities and job description for the Lead Service Technician position at Baker Hughes Holdings LLC?
Lead Service Technician
Driving Technical Excellence Through Advanced Diagnostic and Repair Expertise.
Supporting Reliable Performance of High-Voltage X-Ray Systems and Equipment.
Partner with the best
Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Commercial & Sales organization drives growth by building strong customer partnerships, commercializing hydrocarbons, and delivering integrated equipment and service solutions. With a focus on digital transformation and energy transition, the team leverages data-driven insights to optimize sales performance and maximize customer value.
Fuel your passion
As a Lead Service Technician, you will be responsible for troubleshooting, repairing, calibrating, and testing high-voltage X-ray generators, X-ray tubes, and associated X-ray subsystems. This role supports in-house repairs, field service activities, and preventive maintenance programs while ensuring compliance with radiation safety standards and manufacturer specifications.
You will provide hands-on technical expertise while supporting the development and mentoring of service technicians, coordinating repair activities, and collaborating closely with Engineering, Quality, Operations, and Customer Support teams.
This position requires strong problem-solving skills, sound technical judgment, effective communication, and the ability to lead complex service activities from initial diagnosis through final resolution.
As a Lead Service Technician, you will be responsible for:
Diagnosing and repairing high-voltage X-ray generators, power supplies, control boards, and inverter modules.
Performing X-ray tube testing, conditioning, vacuum integrity checks, and filament, cathode, and anode evaluations and repairs.
Troubleshooting electrical, mechanical, and thermal issues using schematics, high-voltage diagrams, and diagnostic tools.
Executing preventive maintenance on generators, X-ray tubes, cooling systems, and interlock circuits.
Documenting repairs, test results, parts usage, and failure analysis in service reports.
Maintaining compliance with radiation safety protocols, lockout/tagout procedures, and ESD requirements.
Supporting RMA evaluations, root cause analysis, and refurbishment activities.
Assisting with customer communications regarding repair findings, timelines, and recommendations.
Providing technical leadership, mentoring, training, and support to service technicians and other technical personnel.
Supporting service planning, prioritization, and coordination of multiple repair activities to reduce turnaround times.
Traveling domestically and internationally as required for training and related service activities.
To be successful in this role you will:
Have a technical diploma or degree in Electronics, Electrical Engineering, Mechatronics, or equivalent experience in a related field.
Have experience working with high-voltage systems and equipment operating at hazardous voltage levels.
Demonstrate experience supporting customer escalations and complex field service activities.
Have experience with quality systems, corrective and preventive actions (CAPA), and continuous improvement initiatives.
Possess knowledge of applicable electrical, radiation safety, and equipment compliance requirements.
Have experience developing technical training materials, service procedures, and troubleshooting documentation.
Be able to read and interpret schematics, wiring diagrams, and service manuals.
Demonstrate proficiency using oscilloscopes, high-voltage probes, multimeters, and diagnostic software tools.
Possess strong analytical and troubleshooting skills.
Be able to safely lift 40-50 lbs and work around high-voltage and X-ray systems.
Preferred Qualifications:
Have 3-5 years of experience servicing X-ray generators, X-ray tubes, or high-voltage imaging equipment.
Have experience in refurbishment, failure analysis, or component-level board repair.
Demonstrate understanding of cooling systems, including oil, water, and forced-air cooling technologies used in X-ray equipment.
Have experience working in a regulated manufacturing or service environment such as ISO 9001.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working hours - 8AM-5PM
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: ARMO Tech - Assem MasterAbout Us:Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.