Firmwide Human Resources Manager

The Firmwide Human Resources Manager leads and coordinates HR operations for Firmwide staff, ensuring consistency, compliance, and strategic alignment with organizational goals. This role supports a geographically dispersed workforce, with many employees working remotely across the country, requiring flexible and inclusive HR practices. The Firmwide HR Manager serves as a key partner to firmwide leadership – including the Executive Director of HR, Chiefs, and Directors – and provides HR guidance to local offices as needed. With a focus on operational excellence and employee experience, the Firmwide HR Manager drives initiatives that promote workforce development, regulatory adherence, and cross-office collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Hiring & Onboarding

• Engage in weekly status meeting with Staff Recruiter to discuss open roles
• Participate in FWHR interviews and support recruitment efforts
• Collaborate with HR Director regarding compensation for new roles
• Facilitate new hire orientations and complete onboarding processes in UKG
• Prepare Personal Action Notices (PANs) and manage all associated new hire documentation

Time and Attendance & Leave of Absence

• Respond to employee and manager inquiries regarding timecard edits and adjustments
• Review, edit and approve timecards as needed to support FW managers
• Oversee the LOA Program, ensuring consistency and compliance across offices
• Consult with Firmwide employees to explain LOA eligibility and requirements
• Maintain the LOA tracking spreadsheet
• Serve as a point of contact for local HR Managers for all LOA matters

Employee Relations

• Monitor ongoing employee relations issues among Firmwide staff and maintain regular follow-up with managers to ensure resolution
• Oversee the development, organization and maintenance of performance documentation
• Drive the Performance Improvement Plan process by coordinating meetings, tracking progress, and attending sessions to support accountability
• Manage termination process for Firmwide staff, including preparing severance packages and ensuring procedures are followed in line with Firm expectations
• Serve as strategic HR consultant to local offices, providing guidance on complete employee relations matters

Termination & Offboarding

• Communicate termination details directly to employees
• Distribute Exit Surveys and conduct exit interviews
• Calculate and confirm PTO/vacation payout amounts
• Prepare termination PANs and process terminations in UKG

Staff Compensation & Evaluations

• Coordinate and participate in Firmwide staff compensation meetings
• Respond to miscellaneous inquiries regarding compensation and staffing
• Draft promotion letters for Firmwide staff
• Prepare End-of-Year PANs for promotions and transfers within the Firmwide group
• Establish key dates for the Firmwide staff evaluation process
• Track evaluation progress and completion across departments
• Audit scoring and review submitted evaluations to ensure accuracy and fairness
• Collaborate with managers to discuss performance outcomes and address any concerns

General HR Operations

• Coordinate annual training sessions for new Supervisors and Managers
• Draft and distribute Birth and Death Announcement emails
• Prepare and send monthly Birthday and Anniversary emails to Firmwide staff
• Assist in planning and attend the Annual HRM Meeting
• Respond to verification of employment calls and prepare verification letters as needed
• Manage the relocation process for Firmwide staff
• Complete unemployment inquiries for all offices
• Provide Worker’s Compensation support to local HR Managers
• Prepare responses to subpoena requests across all offices

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Bachelor's degree and minimum of 7 years of HR experience with a minimum of 3 years supervisory experience with the skills necessary to organize, coordinate and supervise staff. Law firm experience highly desirable.

TECHNICAL SKILLS:

Demonstrated proficiency in Microsoft Office Suite including Word, Outlook and Excel.

Demonstrated proficiency with PowerPoint and Access or other database applications desirable.

LANGUAGE SKILLS:

Ability to speak effectively with all levels of clients and professional and support staff.  Interpersonal communication skills necessary to maintain effective relationships with partners, attorneys, clients and staff, and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions.

Ability to respond to common inquiries or complaints from all levels of professional and support staff, clients, regulatory agencies, or members of the business community.

Ability to read and interpret documents such as operating instructions, procedure manuals, general business periodicals, professional journals, technical procedures, governmental regulations, financial reports, and legal documents.

Ability to effectively present information in both written and oral formats and respond to questions from all levels of professional and support staff and clients. 
Ability to effectively present information to top firm management.

Ability to write business correspondence, procedure manuals, reports, speeches and articles for publication that conforms to prescribed style and format.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to calculate figures and amounts such as discounts, proportions, percentages, area and circumference.

Ability to apply concepts such as fractions, percentages, ratios, probability, statistical inference and proportions to practical situations.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Ability to define problems, collect data, establish facts and draw valid conclusions.

Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.

Exhibit independent thinking and decision making.

OTHER SKILLS and ABILITIES: 

Demonstrated ability to multi-task and be detail-oriented with strong organizational skills. 

Strong analytical and communication skills both oral and written.

Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines.
Outstanding creativity; flexibility and persistence; motivation and energy with the ability to work with little supervision and collaborate with other members of the team.
A tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision.
Ability to coordinate the activities of department resources.
Ability to lead and build consensus among peers and staff.
Ability to work in a fast-paced environment with strict deadlines.
Ability to exercise discretion with confidential and sensitive information.
Must be able to perform essential duties of the position with time constraints and interruptions.
A strong client service approach and team orientation.

PHYSICAL DEMANDS: The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, documents, books, pen/pencil, paper, controls and manipulate a keyboard, and input data into a PC; and talk or hear. The employee is frequently required to walk.

The employee is occasionally required to use hands to prepare correspondence and reports on a personal computer.

The employee is occasionally required to stand and reach with hands and arms. And stoop, kneel, bend, crouch or crawl.

Ability to operate a variety of standard office equipment including a computer, copy and facsimile machines.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.