What are the responsibilities and job description for the General Manager position at Baked!?
Baked! in Mcdonough, GA
We’re looking for a dedicated and experienced General Manager to lead daily operations, manage staff, and drive excellent customer service. The GM will be cross-trained in all positions and should be prepared to step into any role as needed during each shift. Responsibilities include overseeing scheduling, inventory, team performance, and sales goals while ensuring a smooth and efficient workflow. This role requires strong leadership, problem-solving skills, and a passion for delivering top-tier guest experiences.
Responsibilities
- Oversee daily business operations
- Manage staff and delegate responsibility as needed
- Maintain excellent customer service standards
Qualifications
- Excellent communication skills to connect effectively with customers and co-workers
- Positive attitude and ethics which support our values and culture
- Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
- Strong time-management skills; ability to multi-task, prioritize, and organize
We are looking forward to receiving your application. Thank you.