What are the responsibilities and job description for the Workflow Operations Manager position at Baesman Group, Inc.?
At Baesman, we’re not just producing print—we’re building highly coordinated, data-driven production systems that power marketing at scale. We’re looking for a Workflow Operations Manager to lead a critical part of that system: the team responsible for transforming data, files, and customer inputs into production-ready output.
This is a hands-on leadership role for someone who thrives in fast-paced environments, enjoys solving complex operational problems, and is naturally curious about how systems, data, and workflows connect.
If you’re a strong people leader with a technical mindset—and you enjoy improving processes, leveraging technology, and building high-performing teams—this role is built for you.
What You’ll Do
· Lead and develop teams across Prepress, Data/Mailing Services, and Storefront operations
· Ensure files, data, storefront orders, and workflows are accurate and production-ready
· Improve processes, reduce inefficiencies, and support workflow automation initiatives
· Partner with Production, Scheduling, Account Management, IT, and Client Services to support smooth execution
· Help build scalable, repeatable systems that improve quality, speed, and accountability
What We’re Looking For
Required
· Experience leading teams in a fast-paced operational environment
· Strong problem-solving and organizational skills
· Technical curiosity and interest in systems, workflows, and process improvement
· Ability to manage multiple priorities and drive execution
· Strong communication and collaboration skills
Nice to Have
· Print, production, mailing, or prepress experience
· Exposure to workflow automation, storefronts, data processing, or production systems
About Baesman
Baesman is a marketing and production company focused on helping brands execute at scale through data, print, and digital solutions. We combine operational excellence with technology to deliver high-quality, highly personalized marketing programs.
Our values guide how we work:
· Can-do Attitude
· We Before Me
· Go the Extra Mile
· Embrace Growth and Change
· Do the Right Thing
Financial wellness is about more than just your salary. Here are the other ways Baesman Takes care of our teammates.
· Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision. coverage, in addition to pre-tax flexible spending plans.
· Profit Sharing- Share in Baesman’s success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
· Paid Time Off- It's important that you take time to recharge. That’s why we offer PTO, holiday breaks, and employee assistance programs.
· Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
· Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We’re honored and proud to be recognized.
Baesman is a fourth-generation, family-owned business. In the same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible.
Baesman is an Equal Opportunity Employer.