What are the responsibilities and job description for the Application Support Engineer (Onsite) position at BAE Systems?
Job Description
BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located in our Arnold MS site. This role will provide critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities.
The Application Support Engineer is responsible for the day-to-day operation of customer application and monitoring/investigation of segment interfaces. Under the direction of the O&S Site Lead, this role is responsible for working with on-site database and system administration support personnel to convey and investigate system anomalies. Additional responsibilities to include investigation into operational issues and performing problem escalation with vendor, factory, on-site & east coast based Subject Matter Experts (SMEs) as required.
This role provides rotating site support (7x24) on a Panama Schedule to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required.
Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full-time on site. This means work will be conducted on location at a BAE Systems facility 100% of the time
Required Education, Experience, & Skills
- Bachelor's Degree and 4 years work experience or 8 years direct experience may be considered in lieu of degree
- Current Security Certification
- Hold a Top Secret/SCI with Polygraph security clearance
- Have previous experience with LINUX based operating systems
- Previous System Administrator experience
- Willing to work in a 24x7 operational environment on Day shift or Night shift (Panama Shift example below)
Week 1 | Week 2 | |
| Monday 7pm – 7am | Monday – Off | |
| Tuesday 7pm – 7am | Tuesday – Off | |
| Wednesday – Off | Wednesday 7pm – 7am | |
| Thursday – Off | Thursday 7pm – 7am | |
| Friday 7pm – 7am | Friday – Off | |
| Saturday 7pm – 7am | Saturday – Off | |
| Sunday 7pm – 7am | Sunday – Off |
Preferred Education, Experience, & Skills
- 4-8 years’ experience in a systems administration or operational support role
- Working knowledge of networks, network infrastructure and common components
- Understand principles of SQL query language
- Strong communication skills, both written and verbal are required
- Must be able to work well in a team environment and be self-motivated
Pay Information
Full-Time Salary Range: $57866 - $98372
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Salary : $57,866 - $98,372