Billing Specialist

Job Description

The Billing Analyst is responsible day-to-day billing activities within their assigned workstream. This role contains data entry with a focus on problem-solving.

The salary for this position will be commensurate with education or work experience.

What You Will Be Doing.

• Analyzes, audits, researches, and uses problem-solving skills to address billing issues.
• Administrates customer billing in electronic portals: Taulia, Cortex, Coupa, Ariba, Open Invoice, and others as needed. Coordinates with internal and external contacts to address any billing issues.
• Accurately maintains billing and customer records. Assist with customer onboarding process as needed. Utilizes Standard Operating Procedures to determine when to escalate exceptions to established processes and procedures.
• Establishes and maintains effective working relationships with employees, customers, providers, and all others contacted during work using principles of excellent customer service.
• Creates and maintains SOP documentation.
  
  

What We Are Looking For.

• Education: Associates degree or equivalent work experience.
• Minimum 1-3 years of experience in an accounting, office management, or customer service-related role.
• Resourceful problem-solving, self-confident analytical skills, and detail orientation are fundamental skills in this role.
• Experience with ERP systems. Experience with Oracle preferred.
• Experience with electronic portal invoicing, customer onboarding, and maintenance, and day-to-day billing, preferred.
  
  

What You Will Get In Return.

• Generous salary and bonus program(s)
• Low-cost Medical, Dental, and Vision insurance
• Retirement plan with employer matching contributions
• Attractive vacation programs
• Inclusive Group Life insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding employee referral program
• Valuable employee training program(s)