What are the responsibilities and job description for the Sales/Customer Service Representative position at Badger Brothers Moving?
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job description
Learn elite sales skills inside a high-performance, coached sales system.
Badger Brothers Moving is one of the fastest growing companies in Wisconsin. As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team.
We’re hiring Sales / Customer Service Representatives to join a disciplined, high-standards team built on:
- Clear frameworks
- Relentless execution of fundamentals
- Ongoing coaching and call reviews
- Objective performance measurement
This is an inbound, office-based sales role in Madison, WI.
What You’ll Do
- Handle inbound phone calls and emails from customers requesting moving estimates
- Lead structured sales conversations using our proven call framework (we train you)
- Ask strong questions, build value, present price confidently, and close
- Follow up with unscheduled leads
- Participate in regular call monitoring, reviews, and coaching sessions
- Continuously improve by mastering the fundamentals of great sales calls
What qualities are we looking for
Coachable & feedback-driven
You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.
You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.
Competitive, but team-oriented
You want to win, while respecting standards, systems, and accountability.
You want to win, while respecting standards, systems, and accountability.
Comfortable on the phone
You communicate clearly, confidently, and professionally.
You communicate clearly, confidently, and professionally.
Process-driven
You can follow a framework, execute consistently, and avoid cutting corners.
You can follow a framework, execute consistently, and avoid cutting corners.
Intrinsically motivated
You don't need to be micromanaged. You improve because you want to.
You don't need to be micromanaged. You improve because you want to.
Interested in mastering sales as a skill
Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.”
Reliable, consistent, and on-time
The team depends on you showing up and being dependable.
Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.”
Reliable, consistent, and on-time
The team depends on you showing up and being dependable.
This Role Is NOT a Fit If:
- You dislike call reviews or coaching
- You prefer improvising instead of following a system
- You want a low-feedback, low-accountability environment
- You’re just looking for a temporary job or a pay check
- You often call off work or struggle with attendance
Compensation:
- $18-20.00/hour PLUS commission
- Agents averaging $22-25/hour WITH commissions added
Key Benefits:
- No cold calling - 100% inbound leads
- Paid holidays, vacation days, and personal time off.
- Health, Vision and Dental Insurance
- Clear upward mobility within a rapidly growing company
APPLY:
If you meet the qualifications above, please send a resume AND cover letter for consideration.
Salary : $18 - $20