What are the responsibilities and job description for the Plumbing Manager position at Bacon Plumbing, Heating, Air & Electric?
Bacon Plumbing, Heating, Air & Electric is looking for an experienced and motivated Plumbing Manager to lead our plumbing division, oversee daily operations, and ensure top-quality service delivery. This role is ideal for a hands-on leader with strong technical expertise, excellent communication skills, and a passion for developing high-performing teams.
Key Responsibilities
- Supervise, mentor, and support plumbing technicians and apprentices.
- Coordinate and schedule plumbing jobs, ensuring efficiency and timely completion.
- Provide expert technical guidance on complex or escalated service calls.
- Ensure all work complies with local plumbing codes, safety regulations, and industry standards.
- Oversee inventory, tools, equipment, and fleet maintenance.
- Assist with hiring, onboarding, training, and performance reviews.
- Communicate professionally with customers, contractors, and vendors.
- Collaborate with management on budgeting, forecasting, and departmental goals.
- Monitor KPIs such as job completion rates, customer satisfaction, and profitability.
- Implement and maintain quality-control processes and safety protocols.
Qualifications
- Journeyman or Master Plumber license (required or strongly preferred).
- 5 years of plumbing experience, including leadership or supervisory roles.
- Strong knowledge of residential and/or commercial plumbing systems.
- Ability to read blueprints, schematics, and technical documentation.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with service management software (e.g., ServiceTitan, Jobber, Housecall Pro).
- Valid driver’s license and clean driving record.
Preferred Skills
- Experience managing a service department or field technicians.
- Familiarity with budgeting, cost control, and project management.
- Strong customer service mindset and conflict-resolution skills.
What We Offer
- Competitive salary and performance-based bonuses.
- Health, dental, and retirement benefits.
- Opportunities for professional growth and leadership development.
- A collaborative and supportive work environment.
Work Location: In person
