Small Home Advisor - Backyard ADUs

Small Home Advisor - New Modular ADU Construction – South Shore Boston to the Provincetown (Cape Cod). Living along route 3 would be ideal for quick access across the territory.

Backyard ADU’s is looking for a highly qualified Small Home Advisor for their growing business. This is a Full Time, Mon-Fri position. Come and be a part of this exciting high-growth company as we work to help solve a significant housing problem! Backyard ADU’s Small Home Advisor is responsible for ensuring prospects become clients [when they are ready] and shepherding client projects from Backyard’s initial interaction with them to move-in day.

This means the successful candidate must know a little bit about everything, have a keen sense for when their knowledge is lacking, the initiative to address this gap in knowledge and a knack for execution. Small Home Advisors are rewarded for moving projects systematically through the Backyard’s phases and creating an excellent client experience. This is the place where a professional, go-getter can thrive – so let’s have a conversation!

Essential Duties and Responsibilities

Daily Activities:

• Manage customer relationships through email, Zoom, in-person, and phone calls. Clients must be contacted at least weekly.
• Keep Hubspot client and project cards up to date (project notes, project stage, etc.).
• Work with Backyard’s internal team on your client’s project.
• Prepare and review construction contracts.
• Guide clients through the home design process and budgeting process.
• Review & understand civil documentation, utility specifications and construction drawings.
• Help clients choose finishes.
• Help clients make cost/benefit decisions to meet their goals.
• Help clients set their project goals.
• Relay zoning rules to clients and help make decisions based on restrictions.
• Represent Backyard ADUs by coordinating and attending local events and nurturing local relationships.

Skills and Abilities:

• Must be familiar with construction and renovation practices in residential or commercial construction.
• Must be familiar with zoning, permitting, and town practices. This can come from on-the-job experience OR extensive DIY experience.
• Must be familiar with building code and general building requirements for purposes of being an intermediary between the design team and client. This can be learned prior to starting work.
• Knowledge and ability to use word processing, spreadsheets (Excel and Google Sheets), managing files and records (Google Drive), and other procedures and terminology.
• Must be a fastidious note taker and/or pay close attention to detail. Over the course of the client relationship dozens of ideas are discussed, and it’s important to remember them and know which should be included in a final construction contract.
• College degree preferred.
• Work or extensive personal experience in real estate or construction related field.
• Must come from a client-facing background.
• Consultative sales or advisory experience is preferred.
• Must have a proven track record of managing multiple complex projects at once.

Qualifications:

• 3 years of experience in ground up construction.
• 3 years of experience in client management/sales role.
• College degree preferred.
• Work or extensive personal experience in real estate or construction related field.
• Must come from a client-facing background.
• Consultative sales or advisory experience is preferred.
• Must have a proven track record of managing multiple complex projects at once.
• Must live in their region.
• Able to work remotely and at client sites.
• Able to maintain deep empathy for the client in order to drive their focus on finding the best solutions.
• Able to develop a remote working environment.
• Willing to take personal accountability and responsibility for the assigned projects.
• Willing to accept feedback, constructive criticism, and direction regarding your roles and responsibilities and performance thereof.
• Excited for personal career growth.
• Excited about making an impact on housing.
• Maintain a valid driver’s license and state-required insurance.

Benefits:

• Competitive Salary
• Bonus Program
• Health Insurance
• Very Generous Paid Time Off - 4 weeks paid plus national holidays
• Mileage reimbursement at federal rate
• 401k matching up to 4% of base salary
• Employee-paid HSA
• End-of-year profit sharing
• Either personal or company phone paid for
• Continuing Education Reimbursement
• Growing company concerned about helping with housing solutions!
• Working hours are flexible in order to balance personal life and client service, e.g. If work can take a Saturday, life can take a Thursday.
• 35 hours of direct project work
• 5 hours of local community involvement (Participation in BADU Community Events, Work on developing community connections to local business owners, Attend Housing events with local non-profit organizations.
• Self-Driven Continuing Education expected outside of dedicated project work hours.

Equal Opportunity Employer

· Principals only. Recruiters please don't contact this job poster.

· Do NOT contact us with unsolicited services or offers.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan

Application Question(s):

• The territory the Small Home Advisor will travel is South Shore Boston to the Provincetown (Cape Cod). Are you able to drive through this territory to clients daily?
• This position requires a home office with some company meetings (main office is in ME). Are you able to meet these requirements?
• Briefly describe why this Small Home Advisor position with Backyard ADUs is a great fit for you.

Experience:

• construction: 3 years (Required)

Ability to Commute:

• Plymouth, MA 02360 (Required)

Work Location: In person

Salary : $80,000 - $100,000