Executive Director

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Roles & Responsibilities

Job Summary

The ED is appointed by and reports to the Governing Board (“Board”) and supports it to fulfil the vision and mission of The Helping Hand. The ED is expected to operate within broadly stated objectives set by the Board. The ED has full responsibility for the management, professional & spiritual development of the organization. At this level, spiritual maturity, initiative, judgement, analysis and creativity are required in relationship building, situational analysis and decision making.

The ED is expected to be hands on, actively present on-site and set standards of work as guided by Christian principles and professional standards. The job covers many differing, often complex activities in many areas including driving organizational transformation, stakeholder outreach & engagement and programmatic therapy for the rehabilitation of ex-offenders. The ED should lead, inspire and manage all staff of the organization, from management of personnel, finance, administration, sales, partnerships to external media and communications. He/she nurtures teamwork across different units while balancing sometimes competing priorities between the operational, commercial and spiritual work of staff, ranging from key specialists, professional, administrative and contract staff.

Duties & Responsibilities

• Strategic Leadership & Governance Alignment
  
  

Lead THH with strategic foresight, budgeting, policy-setting, and planning to fulfil its mission, ensuring alignment and accountability with the Board and relevant authorities.

• Driving a Culture of Operational Excellence & Talent Development
  
  

Drive a culture of transparency, collaboration, and productivity across all teams, translate strategy into clear action plans and drive day-to-day execution. Develop, maintain and implement a system of proper monitoring and evaluation of the organization’s programs and services with an eye on building staff capabilities including leaderships skills in key roles with relevant values, competencies and knowledge to achieve organisation goals & establish stable ministry / social work support.

• Resident Welfare & Reintegration
  
  

Champion the holistic welfare, growth, and societal reintegration of THH’s residents,

anchoring all efforts in compassion and dignity.

• Stakeholder Engagement & Ecosystem Positioning
  
  

Represent THH with integrity across government, media, churches, and social service

partners, positioning THH as a humble leader in the drug rehabilitation ecosystem.

• Fund Raising
  
  

Spearhead, develop and support key partnerships & projects to promote the ministry and

sustainable funding of THH.

• Volunteer Base Management
  
  

Build a strong volunteer base for various organisational needs including bible study, worship and scheduled/ad hoc events.

• Digital Transformation & Ethical AI Adoption
  
  

Leverage digital platforms and embrace AI ethically to enhance ministry reach, operational efficiency, and work initiatives growth.

Desired Qualifications And Experience

• Christian with a proven track record of applying his/her faith and Christian principles to the leadership of an organization;
• Experience working with a social service agency (SSA) and its stakeholders at all levels (for e.g., in the case of THH: Singapore Prison Service, Singapore Government, other halfway houses, social enterprises and social mobility charities, THH Board, management and a large pool of THH Board committee and bible study volunteers);
• Ability to build effective team and prioritize unity of the organization above individual units;
• Degree in management or social work or other relevant qualifications is an advantage;
• Experience in managing financial reporting and other charity governance requirements is essential;
• At least 3 years in a Senior Management Position in an SSA in Singapore is preferred; and,
• Professional experience in managing ex-offenders is an advantage.
  
  

Please Send In Queries And/or Application To

CEO Search Committee

c/o Head, Ms Lim Ai Ling

Email: BoardSec@thehelpinghand.org.sg